/* ==========================================================================
   NavAir Distribution — Design System
   Police : Montserrat · Couleurs : Navy #0F172A / Orange #FF6B00
   ========================================================================== */

/* --------------------------------------------------------------------------
   1. VARIABLES
   -------------------------------------------------------------------------- */
:root {
  /* ===== Palette corporate : bleu nuit + gris froids + 1 accent orange ===== */
  --navy-900: #0a1a33;   /* bleu nuit profond (marque) */
  --navy-800: #122742;
  --navy-700: #1f3a5c;
  --slate-600: #475569;
  --slate-500: #64748b;
  --slate-400: #94a3b8;
  --slate-300: #cbd5e1;
  --slate-200: #e4e8ee;
  --slate-100: #eef1f5;
  --slate-50: #f6f8fb;
  --bg-soft: #f6f8fb;

  /* Accent unique — réservé aux actions clés */
  --orange: #ea5b0c;
  --orange-dark: #c94d08;
  --orange-light: #ea5b0c;
  /* "blue" conservé comme variable mais aligné sur le bleu nuit (plus d'accent bleu vif) */
  --blue: #1f3a5c;

  --white: #ffffff;

  /* Typo */
  --font: 'Montserrat', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;

  /* Rayons — discrets, corporate */
  --r-sm: 6px;
  --r-md: 8px;
  --r-lg: 10px;
  --r-xl: 12px;
  --r-full: 999px;

  /* Ombres — très légères (on privilégie les bordures fines) */
  --shadow-sm: 0 1px 2px rgba(10, 26, 51, 0.05);
  --shadow-md: 0 4px 14px rgba(10, 26, 51, 0.07);
  --shadow-lg: 0 10px 30px rgba(10, 26, 51, 0.10);
  --shadow-orange: 0 6px 16px rgba(234, 91, 12, 0.18);
  --shadow-navy: 0 6px 16px rgba(10, 26, 51, 0.14);

  /* Transitions */
  --ease: cubic-bezier(0.22, 1, 0.36, 1);

  /* Layout */
  --container: 1200px;
  --nav-h: 72px;
}

/* --------------------------------------------------------------------------
   2. RESET
   -------------------------------------------------------------------------- */
*,
*::before,
*::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

html {
  scroll-behavior: smooth;
  -webkit-text-size-adjust: 100%;
}

body {
  font-family: var(--font);
  color: var(--navy-900);
  background: var(--white);
  line-height: 1.6;
  font-weight: 500;
  overflow-x: hidden;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
}

img {
  max-width: 100%;
  display: block;
}

a {
  text-decoration: none;
  color: inherit;
}

ul {
  list-style: none;
}

button {
  font-family: inherit;
  cursor: pointer;
  border: none;
  background: none;
}

input,
textarea,
select {
  font-family: inherit;
}

/* --------------------------------------------------------------------------
   3. TYPOGRAPHIE
   -------------------------------------------------------------------------- */
h1,
h2,
h3,
h4 {
  line-height: 1.15;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--navy-900);
}

h1 {
  font-size: clamp(2.2rem, 4.6vw, 3.5rem);
  font-weight: 800;
  letter-spacing: -0.025em;
}

h2 {
  font-size: clamp(1.7rem, 3.2vw, 2.4rem);
  font-weight: 800;
}

h3 {
  font-size: clamp(1.15rem, 1.8vw, 1.35rem);
}

p {
  color: var(--slate-500);
}

.eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  font-size: 0.74rem;
  font-weight: 700;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--slate-500);
}

.eyebrow::before {
  content: '';
  width: 22px;
  height: 2px;
  background: var(--orange);
}

.section-title {
  margin: 14px 0 16px;
}

.section-lead {
  font-size: 1.05rem;
  color: var(--slate-500);
  max-width: 580px;
}

/* Accent de titre : couleur unie (plus de dégradé) */
.text-gradient {
  color: var(--orange);
}

/* --------------------------------------------------------------------------
   4. LAYOUT
   -------------------------------------------------------------------------- */
.container {
  width: 100%;
  max-width: var(--container);
  margin-inline: auto;
  padding-inline: 24px;
}

.section {
  padding: clamp(64px, 9vw, 120px) 0;
}

.section-head {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  margin-bottom: 56px;
}

.section-head .section-lead {
  text-align: center;
}

.grid {
  display: grid;
  gap: 24px;
}

/* --------------------------------------------------------------------------
   5. BOUTONS
   -------------------------------------------------------------------------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  padding: 15px 28px;
  border-radius: var(--r-md);
  font-weight: 700;
  font-size: 0.95rem;
  letter-spacing: 0.01em;
  transition: transform 0.3s var(--ease), box-shadow 0.3s var(--ease),
    background 0.3s var(--ease);
  white-space: nowrap;
}

.btn svg {
  width: 18px;
  height: 18px;
}

.btn-primary {
  background: var(--orange);
  color: var(--white);
}

.btn-primary:hover {
  background: var(--orange-dark);
}

.btn-dark {
  background: var(--navy-900);
  color: var(--white);
}

.btn-dark:hover {
  background: var(--navy-800);
}

.btn-ghost {
  background: var(--white);
  color: var(--navy-900);
  border: 1px solid var(--slate-300);
}

.btn-ghost:hover {
  border-color: var(--navy-900);
  background: var(--slate-50);
}

.btn-lg {
  padding: 16px 32px;
  font-size: 1rem;
}

.btn-block {
  width: 100%;
}

/* --------------------------------------------------------------------------
   6. NAVBAR
   -------------------------------------------------------------------------- */
.nav {
  position: fixed;
  inset: 0 0 auto 0;
  height: var(--nav-h);
  z-index: 1000;
  display: flex;
  align-items: center;
  transition: background 0.4s var(--ease), box-shadow 0.4s var(--ease),
    border-color 0.4s var(--ease);
  border-bottom: 1px solid transparent;
}

.nav {
  background: var(--white);
  border-bottom: 1px solid var(--slate-200);
}

.nav.scrolled {
  box-shadow: var(--shadow-sm);
}

.nav .container {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  font-weight: 900;
  font-size: 1.25rem;
  letter-spacing: -0.02em;
}

.brand-logo {
  width: 40px;
  height: 40px;
  border-radius: var(--r-sm);
  background: var(--white);
  display: grid;
  place-items: center;
  padding: 5px;
  border: 1px solid var(--slate-200);
}

.brand-logo img {
  width: 100%;
  height: 100%;
  object-fit: contain;
}

.brand span b {
  color: var(--orange);
}

.nav-links {
  display: flex;
  align-items: center;
  gap: 4px;
}

.nav-links a {
  padding: 10px 16px;
  border-radius: var(--r-sm);
  font-weight: 600;
  font-size: 0.94rem;
  color: var(--navy-800);
  transition: background 0.25s var(--ease), color 0.25s var(--ease);
}

.nav-links a:hover {
  background: var(--slate-100);
  color: var(--orange);
}

.nav-links a.active {
  color: var(--orange);
}

.nav-cta {
  display: flex;
  align-items: center;
  gap: 12px;
}

/* Bloc CTA visible uniquement dans le menu mobile ouvert */
.nav-mobile-cta {
  display: none;
}

.nav-toggle {
  display: none;
  width: 44px;
  height: 44px;
  border-radius: var(--r-sm);
  background: var(--slate-100);
  place-items: center;
}

.nav-toggle span,
.nav-toggle span::before,
.nav-toggle span::after {
  content: '';
  display: block;
  width: 20px;
  height: 2px;
  background: var(--navy-900);
  border-radius: 2px;
  transition: transform 0.3s var(--ease), opacity 0.3s var(--ease);
}

.nav-toggle span::before {
  transform: translateY(-6px);
}

.nav-toggle span::after {
  transform: translateY(4px);
}

body.menu-open .nav-toggle span {
  background: transparent;
}

body.menu-open .nav-toggle span::before {
  transform: rotate(45deg);
}

body.menu-open .nav-toggle span::after {
  transform: rotate(-45deg) translateY(-1px);
}

/* --------------------------------------------------------------------------
   7. HERO
   -------------------------------------------------------------------------- */
.hero {
  position: relative;
  padding-top: calc(var(--nav-h) + 88px);
  padding-bottom: 96px;
  overflow: hidden;
  background: var(--navy-900);
  isolation: isolate;
}

/* Vidéo de fond */
.hero-video {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  z-index: -2;
}

/* Voile bleu nuit pour la lisibilité du texte */
.hero-overlay {
  position: absolute;
  inset: 0;
  z-index: -1;
  background:
    linear-gradient(100deg, rgba(8, 20, 40, 0.94) 0%, rgba(8, 20, 40, 0.80) 42%, rgba(8, 20, 40, 0.45) 100%),
    linear-gradient(to top, rgba(8, 20, 40, 0.55), transparent 38%);
}

/* compat : ancien fond grille neutralisé dans le hero vidéo */
.hero .hero-bg, .hero-blob { display: none; }

.hero .container {
  position: relative;
  z-index: 1;
  display: grid;
  grid-template-columns: 1.05fr 0.95fr;
  gap: 56px;
  align-items: center;
}

.hero-badge {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  padding: 7px 14px;
  background: rgba(255, 255, 255, 0.10);
  border: 1px solid rgba(255, 255, 255, 0.20);
  border-radius: var(--r-sm);
  font-size: 0.78rem;
  font-weight: 700;
  color: #fff;
  margin-bottom: 24px;
  backdrop-filter: blur(2px);
}

.hero-badge i {
  display: grid;
  place-items: center;
  color: var(--orange);
  font-style: normal;
}

/* Chips factuelles dans le hero (remplacent l'ancien badge / la note clients) */
.hero-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 26px;
}
.hero-chip {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 8px 14px;
  border-radius: var(--r-full);
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.18);
  color: #fff;
  font-size: 0.8rem;
  font-weight: 600;
  backdrop-filter: blur(2px);
}
.hero-chip svg {
  width: 15px;
  height: 15px;
  color: var(--orange);
  flex-shrink: 0;
}

.hero h1 {
  color: #fff;
  margin-bottom: 20px;
  text-shadow: 0 1px 30px rgba(0, 0, 0, 0.25);
}

.hero-lead {
  font-size: 1.12rem;
  max-width: 500px;
  margin-bottom: 32px;
  color: var(--slate-200);
}

.hero-actions {
  display: flex;
  gap: 14px;
  flex-wrap: wrap;
  margin-bottom: 40px;
}

.hero-stats {
  display: flex;
  gap: 40px;
}

.hero-stat .num {
  font-size: 1.85rem;
  font-weight: 800;
  color: #fff;
}

.hero-stat .lbl {
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--slate-300);
}

/* Mobile / data-saver : pas de vidéo, on garde l'image poster */
@media (max-width: 768px) {
  .hero-video { display: none; }
  .hero {
    background: var(--navy-900) url('../assets/video/poster.jpg') center / cover no-repeat;
  }
}
@media (prefers-reduced-motion: reduce) {
  .hero-video { display: none; }
  .hero {
    background: var(--navy-900) url('../assets/video/poster.jpg') center / cover no-repeat;
  }
}

/* Carte de suivi flottante (glassmorphism) */
.track-card {
  position: relative;
  background: var(--white);
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 30px;
  box-shadow: var(--shadow-md);
}

.track-card h3 {
  margin-bottom: 6px;
}

.track-card p {
  font-size: 0.92rem;
  margin-bottom: 22px;
}

.track-field {
  display: flex;
  gap: 10px;
}

.track-input {
  flex: 1;
  padding: 16px 18px;
  border-radius: var(--r-md);
  border: 1.5px solid var(--slate-200);
  background: var(--white);
  font-weight: 600;
  font-size: 0.95rem;
  color: var(--navy-900);
  transition: border-color 0.25s var(--ease), box-shadow 0.25s var(--ease);
}

.track-input::placeholder {
  color: var(--slate-400);
  font-weight: 500;
}

.track-input:focus {
  outline: none;
  border-color: var(--navy-700);
  box-shadow: 0 0 0 3px rgba(31, 58, 92, 0.12);
}

.track-btn {
  display: grid;
  place-items: center;
  width: 54px;
  border-radius: var(--r-md);
  background: var(--orange);
  color: var(--white);
  transition: background 0.2s var(--ease);
}

.track-btn:hover {
  background: var(--orange-dark);
}

.track-hint {
  margin-top: 16px;
  font-size: 0.82rem;
  color: var(--slate-400);
  display: flex;
  align-items: center;
  gap: 8px;
}

/* Mini-stepper de progression (sans icônes) */
.track-mini {
  margin-top: 24px;
  padding-top: 24px;
  border-top: 1px solid var(--slate-200);
  display: flex;
  justify-content: space-between;
  position: relative;
}

.track-mini::before {
  content: '';
  position: absolute;
  top: 32px;
  left: 16%;
  right: 16%;
  height: 2px;
  background: var(--slate-200);
}

.track-mini-item {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 10px;
  flex: 1;
  position: relative;
  z-index: 1;
}

.track-mini-item .dot {
  width: 16px;
  height: 16px;
  border-radius: 50%;
  background: #fff;
  border: 2px solid var(--slate-300);
}

.track-mini-item.done .dot {
  background: var(--orange);
  border-color: var(--orange);
}

.track-mini-item span {
  font-size: 0.74rem;
  font-weight: 700;
  color: var(--slate-500);
}

/* --------------------------------------------------------------------------
   8. LOGOS / BANDEAU CONFIANCE
   -------------------------------------------------------------------------- */
.trust {
  padding: 36px 0;
  border-bottom: 1px solid var(--slate-100);
}

.trust-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  flex-wrap: wrap;
  opacity: 0.65;
}

.trust-row span {
  font-weight: 800;
  font-size: 1.1rem;
  color: var(--slate-400);
  letter-spacing: 0.02em;
}

/* --------------------------------------------------------------------------
   9. CARTES SERVICES / FEATURES
   -------------------------------------------------------------------------- */
.cards-3 {
  grid-template-columns: repeat(3, 1fr);
}

.card {
  position: relative;
  background: var(--white);
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 32px;
  transition: transform 0.4s var(--ease), box-shadow 0.4s var(--ease),
    border-color 0.4s var(--ease);
  overflow: hidden;
}

.card:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-md);
  border-color: var(--slate-300);
}

.card-icon {
  width: 52px;
  height: 52px;
  border-radius: var(--r-md);
  display: grid;
  place-items: center;
  margin-bottom: 22px;
  background: rgba(10, 26, 51, 0.06);
  color: var(--navy-900);
}

.card-icon.orange {
  background: rgba(234, 91, 12, 0.10);
  color: var(--orange);
}

.card-icon.blue {
  background: rgba(10, 26, 51, 0.06);
  color: var(--navy-700);
}

.card-icon svg {
  width: 26px;
  height: 26px;
}

.card h3 {
  margin-bottom: 10px;
}

.card p {
  font-size: 0.95rem;
}

.card-link {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-top: 18px;
  font-weight: 700;
  font-size: 0.9rem;
  color: var(--orange);
  transition: gap 0.25s var(--ease);
}

.card:hover .card-link {
  gap: 12px;
}

/* --------------------------------------------------------------------------
   10. ÉTAPES / TIMELINE "Comment ça marche"
   -------------------------------------------------------------------------- */
.steps {
  grid-template-columns: repeat(4, 1fr);
  counter-reset: step;
}

.step {
  position: relative;
  padding: 28px;
  border-radius: var(--r-lg);
  background: var(--slate-50);
  border: 1px solid var(--slate-100);
}

.step-num {
  width: 44px;
  height: 44px;
  border-radius: var(--r-md);
  display: grid;
  place-items: center;
  background: var(--navy-900);
  color: var(--white);
  font-weight: 800;
  font-size: 1.05rem;
  margin-bottom: 18px;
}

.step h3 {
  font-size: 1.15rem;
  margin-bottom: 8px;
}

.step p {
  font-size: 0.9rem;
}

/* --------------------------------------------------------------------------
   11. SECTION SOMBRE / STATS
   -------------------------------------------------------------------------- */
.dark-section {
  background: var(--navy-900);
  color: var(--white);
  position: relative;
  overflow: hidden;
}

.dark-section h2,
.dark-section h3 {
  color: var(--white);
}

.dark-section p {
  color: var(--slate-300);
}

.stats-row {
  grid-template-columns: repeat(4, 1fr);
  position: relative;
  z-index: 1;
}

.stat-box {
  text-align: center;
}

.stat-box .num {
  font-size: clamp(2.1rem, 3.6vw, 2.9rem);
  font-weight: 800;
  color: var(--white);
}

.stat-box .num span[data-count],
.hero-stat .num span[data-count] { color: inherit; }

.stat-box .lbl {
  color: var(--slate-400);
  font-weight: 600;
  font-size: 0.92rem;
  margin-top: 4px;
}

/* --------------------------------------------------------------------------
   12. "POURQUOI NOUS" — split
   -------------------------------------------------------------------------- */
.split {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 64px;
  align-items: center;
}

.feature-list {
  display: flex;
  flex-direction: column;
  gap: 22px;
  margin-top: 30px;
}

.feature-item {
  display: flex;
  gap: 16px;
}

.feature-check {
  flex-shrink: 0;
  width: 42px;
  height: 42px;
  border-radius: var(--r-md);
  display: grid;
  place-items: center;
  background: rgba(10, 26, 51, 0.06);
  color: var(--navy-900);
}

.feature-item h4 {
  font-size: 1.05rem;
  font-weight: 700;
  margin-bottom: 2px;
}

.feature-item p {
  font-size: 0.92rem;
}

.split-visual {
  position: relative;
  border-radius: var(--r-lg);
  background: var(--navy-900);
  aspect-ratio: 4 / 3.4;
  overflow: hidden;
  border: 1px solid var(--slate-200);
  display: grid;
  place-items: center;
}

.split-visual .plane {
  font-size: 9rem;
  color: rgba(255, 255, 255, 0.08);
  position: absolute;
  transform: rotate(-20deg);
}

.split-visual .glass-pill {
  position: absolute;
  background: rgba(255, 255, 255, 0.12);
  backdrop-filter: blur(12px);
  border: 1px solid rgba(255, 255, 255, 0.2);
  border-radius: var(--r-md);
  padding: 14px 18px;
  color: #fff;
  font-weight: 700;
  font-size: 0.85rem;
  display: flex;
  align-items: center;
  gap: 10px;
}

.glass-pill.p1 {
  top: 18%;
  left: 12%;
}
.glass-pill.p2 {
  bottom: 22%;
  right: 10%;
}
.glass-pill .dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: #22c55e;
  box-shadow: 0 0 0 4px rgba(34, 197, 94, 0.25);
}

/* --------------------------------------------------------------------------
   13. CTA
   -------------------------------------------------------------------------- */
.cta {
  position: relative;
  border-radius: var(--r-lg);
  background: var(--navy-900);
  padding: clamp(40px, 6vw, 64px);
  text-align: center;
  color: #fff;
  overflow: hidden;
  border-top: 3px solid var(--orange);
}

.cta h2 {
  color: #fff;
  margin-bottom: 14px;
}

.cta p {
  color: var(--slate-300);
  max-width: 520px;
  margin: 0 auto 28px;
  font-size: 1.05rem;
}

.cta .btn-light {
  background: var(--orange);
  color: #fff;
}

.cta .btn-light:hover {
  background: var(--orange-dark);
}

/* --------------------------------------------------------------------------
   14. FOOTER
   -------------------------------------------------------------------------- */
.footer {
  background: var(--navy-900);
  color: var(--slate-300);
  padding-top: 72px;
}

.footer-grid {
  display: grid;
  grid-template-columns: 1.6fr 1fr 1fr 1fr;
  gap: 40px;
  padding-bottom: 50px;
}

.footer .brand {
  color: #fff;
  margin-bottom: 18px;
}

.footer-about p {
  color: var(--slate-400);
  font-size: 0.92rem;
  max-width: 320px;
  margin-bottom: 22px;
}

.footer-social {
  display: flex;
  gap: 10px;
}

.footer-social a {
  width: 40px;
  height: 40px;
  border-radius: var(--r-sm);
  display: grid;
  place-items: center;
  background: rgba(255, 255, 255, 0.06);
  color: var(--slate-300);
  transition: background 0.25s var(--ease), color 0.25s var(--ease),
    transform 0.25s var(--ease);
}

.footer-social a:hover {
  background: var(--orange);
  color: #fff;
}

.footer-col h4 {
  color: #fff;
  font-size: 0.95rem;
  margin-bottom: 18px;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}

.footer-col a {
  display: block;
  color: var(--slate-400);
  font-size: 0.92rem;
  padding: 6px 0;
  transition: color 0.25s var(--ease), padding-left 0.25s var(--ease);
}

.footer-col a:hover {
  color: var(--orange);
  padding-left: 6px;
}

.footer-bottom {
  border-top: 1px solid rgba(255, 255, 255, 0.08);
  padding: 24px 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
  font-size: 0.85rem;
  color: var(--slate-500);
}

/* --------------------------------------------------------------------------
   15. PAGE HEADER (sous-pages)
   -------------------------------------------------------------------------- */
.page-hero {
  padding: calc(var(--nav-h) + 56px) 0 56px;
  background: var(--white);
  border-bottom: 1px solid var(--slate-200);
  text-align: center;
  position: relative;
  overflow: hidden;
}

.page-hero .hero-bg {
  z-index: 0;
}

.page-hero .container {
  position: relative;
  z-index: 1;
}

.breadcrumb {
  display: flex;
  justify-content: center;
  gap: 8px;
  font-size: 0.85rem;
  color: var(--slate-400);
  margin-top: 16px;
}

.breadcrumb a:hover {
  color: var(--orange);
}

/* --------------------------------------------------------------------------
   16. ANIMATIONS REVEAL
   -------------------------------------------------------------------------- */
[data-reveal] {
  transition: opacity 0.7s var(--ease), transform 0.7s var(--ease);
}

/* L'état masqué initial ne s'applique QUE si le JS est actif.
   Sans JS, le contenu reste pleinement visible. */
.js-ready [data-reveal] {
  opacity: 0;
  transform: translateY(28px);
}

.js-ready [data-reveal].in {
  opacity: 1;
  transform: none;
}

[data-reveal-delay='1'] {
  transition-delay: 0.08s;
}
[data-reveal-delay='2'] {
  transition-delay: 0.16s;
}
[data-reveal-delay='3'] {
  transition-delay: 0.24s;
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    animation-duration: 0.001ms !important;
    transition-duration: 0.001ms !important;
  }
  html {
    scroll-behavior: auto;
  }
}

/* --------------------------------------------------------------------------
   17. RESPONSIVE
   -------------------------------------------------------------------------- */
@media (max-width: 1024px) {
  .hero .container {
    grid-template-columns: 1fr;
    gap: 48px;
  }
  .split {
    grid-template-columns: 1fr;
    gap: 40px;
  }
  .steps {
    grid-template-columns: repeat(2, 1fr);
  }
  .footer-grid {
    grid-template-columns: 1fr 1fr;
    gap: 32px;
  }
}

@media (max-width: 768px) {
  .nav-links,
  .nav-cta .btn {
    display: none;
  }

  .nav-toggle {
    display: grid;
  }

  /* Menu mobile */
  .nav-links.open {
    display: flex;
    position: fixed;
    top: var(--nav-h);
    left: 0;
    right: 0;
    flex-direction: column;
    align-items: stretch;
    gap: 4px;
    padding: 20px 24px 28px;
    background: rgba(255, 255, 255, 0.96);
    backdrop-filter: blur(18px);
    border-bottom: 1px solid var(--slate-200);
    box-shadow: var(--shadow-md);
  }

  .nav-links.open > a {
    padding: 14px 16px;
    font-size: 1rem;
  }

  .nav-links.open .nav-mobile-cta {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin-top: 14px;
    padding-top: 16px;
    border-top: 1px solid var(--slate-200);
  }

  .nav-links.open .nav-mobile-cta .btn {
    display: inline-flex;
  }

  .cards-3,
  .stats-row {
    grid-template-columns: 1fr;
  }

  .steps {
    grid-template-columns: 1fr;
  }

  .hero-stats {
    gap: 28px;
  }

  .footer-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 480px) {
  .hero-actions {
    flex-direction: column;
    align-items: stretch;
  }
  .hero-actions .btn {
    width: 100%;
  }
}

/* ==========================================================================
   18. PAGE SUIVI — recherche + timeline
   ========================================================================== */
.track-page {
  max-width: 760px;
  margin-inline: auto;
}

.track-search {
  background: var(--white);
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 30px;
  box-shadow: var(--shadow-md);
  margin-bottom: 32px;
}

.track-search .track-field {
  margin-top: 6px;
}

.track-result {
  display: none;
}

.track-result.show {
  display: block;
  animation: fadeUp 0.5s var(--ease);
}

@keyframes fadeUp {
  from {
    opacity: 0;
    transform: translateY(20px);
  }
}

.result-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 16px;
  background: var(--navy-900);
  color: #fff;
  padding: 28px;
  border-radius: var(--r-lg) var(--r-lg) 0 0;
}

.result-head h3 {
  color: #fff;
  font-size: 1.4rem;
}

.result-head .sub {
  color: var(--slate-400);
  font-size: 0.88rem;
  margin-top: 2px;
}

.status-badge {
  padding: 8px 16px;
  border-radius: var(--r-full);
  font-size: 0.82rem;
  font-weight: 800;
  background: rgba(255, 107, 0, 0.18);
  color: var(--orange-light);
  border: 1px solid rgba(255, 107, 0, 0.3);
}

.result-body {
  background: var(--white);
  border: 1px solid var(--slate-200);
  border-top: none;
  border-radius: 0 0 var(--r-lg) var(--r-lg);
  padding: 32px;
}

.result-meta {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
  margin-bottom: 36px;
}

.meta-box {
  background: var(--slate-50);
  border-radius: var(--r-md);
  padding: 16px;
}

.meta-box .k {
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--slate-400);
}

.meta-box .v {
  font-size: 1.05rem;
  font-weight: 800;
  color: var(--navy-900);
  margin-top: 4px;
}

/* Timeline verticale */
.timeline {
  position: relative;
  padding-left: 40px;
}

.timeline::before {
  content: '';
  position: absolute;
  left: 15px;
  top: 8px;
  bottom: 8px;
  width: 2px;
  background: var(--slate-200);
}

.tl-step {
  position: relative;
  padding-bottom: 30px;
}

.tl-step:last-child {
  padding-bottom: 0;
}

.tl-dot {
  position: absolute;
  left: -40px;
  top: 0;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--white);
  border: 2px solid var(--slate-200);
  display: grid;
  place-items: center;
  color: var(--slate-300);
  z-index: 1;
}

.tl-step.done .tl-dot {
  background: var(--orange);
  border-color: var(--orange);
  color: #fff;
}

.tl-step.current .tl-dot {
  background: var(--navy-900);
  border-color: var(--navy-900);
  color: #fff;
  box-shadow: 0 0 0 5px rgba(15, 23, 42, 0.12);
}

.tl-step h4 {
  font-size: 1.02rem;
  font-weight: 700;
  color: var(--navy-900);
}

.tl-step.pending h4 {
  color: var(--slate-400);
}

.tl-step p {
  font-size: 0.86rem;
  margin-top: 2px;
}

.track-empty {
  display: none;
  text-align: center;
  padding: 50px 20px;
  color: var(--slate-500);
}

.track-empty.show {
  display: block;
}

.track-empty .ic {
  width: 70px;
  height: 70px;
  margin: 0 auto 18px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  background: var(--slate-100);
  color: var(--slate-400);
}

/* ==========================================================================
   19. PAGE TARIFS — pricing + calculateur
   ========================================================================== */
.pricing-grid {
  grid-template-columns: repeat(2, 1fr);
  max-width: 860px;
  margin-inline: auto;
}

.price-card {
  background: var(--white);
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 36px;
  transition: transform 0.4s var(--ease), box-shadow 0.4s var(--ease);
}

.price-card:hover {
  transform: translateY(-6px);
  box-shadow: var(--shadow-lg);
}

.price-card.featured {
  border: 2px solid var(--orange);
  position: relative;
}

.price-tag {
  position: absolute;
  top: -13px;
  right: 28px;
  background: var(--orange);
  color: #fff;
  font-size: 0.72rem;
  font-weight: 800;
  padding: 6px 14px;
  border-radius: var(--r-full);
  letter-spacing: 0.04em;
}

.price-card .mode {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 18px;
}

.price-card .mode .ic {
  width: 50px;
  height: 50px;
  border-radius: var(--r-md);
  display: grid;
  place-items: center;
  background: var(--slate-100);
  color: var(--navy-900);
}

.price-card .mode.air .ic {
  background: rgba(255, 107, 0, 0.12);
  color: var(--orange);
}

.price-card .mode.sea .ic {
  background: rgba(10, 26, 51, 0.06);
  color: var(--navy-700);
}

.price-card .price {
  font-size: 2.6rem;
  font-weight: 900;
  color: var(--navy-900);
}

.price-card .price small {
  font-size: 1rem;
  font-weight: 600;
  color: var(--slate-400);
}

.price-card .price-desc {
  font-size: 0.92rem;
  margin: 8px 0 24px;
}

.price-features {
  display: flex;
  flex-direction: column;
  gap: 12px;
  margin-bottom: 28px;
}

.price-features li {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 0.92rem;
  font-weight: 500;
  color: var(--slate-600);
}

.price-features li svg {
  flex-shrink: 0;
  color: var(--orange);
}

/* Calculateur */
.calc {
  max-width: 720px;
  margin: 56px auto 0;
  background: var(--white);
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 36px;
  box-shadow: var(--shadow-md);
}

.calc-toggle {
  display: flex;
  gap: 6px;
  background: var(--slate-100);
  border-radius: var(--r-md);
  padding: 5px;
  margin-bottom: 28px;
}

.calc-toggle button {
  flex: 1;
  padding: 12px;
  border-radius: 10px;
  font-weight: 700;
  font-size: 0.92rem;
  color: var(--slate-500);
  transition: all 0.25s var(--ease);
}

.calc-toggle button.active {
  background: var(--navy-900);
  color: #fff;
  box-shadow: var(--shadow-sm);
}

.calc-fields {
  display: grid;
  gap: 18px;
}

.calc-row {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
}

.field label {
  display: block;
  font-size: 0.78rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--slate-500);
  margin-bottom: 8px;
}

.field input,
.field select {
  width: 100%;
  padding: 14px 16px;
  border-radius: var(--r-md);
  border: 1.5px solid var(--slate-200);
  background: var(--slate-50);
  font-weight: 600;
  color: var(--navy-900);
  transition: border-color 0.25s var(--ease), box-shadow 0.25s var(--ease);
}

.field input:focus,
.field select:focus {
  outline: none;
  border-color: var(--orange);
  box-shadow: 0 0 0 4px rgba(255, 107, 0, 0.1);
  background: #fff;
}

.calc-result {
  margin-top: 28px;
  background: var(--navy-900);
  border-radius: var(--r-md);
  padding: 26px;
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
}

.calc-result .lbl {
  font-size: 0.78rem;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--slate-400);
}

.calc-result .amount {
  font-size: 2.2rem;
  font-weight: 900;
}

/* ==========================================================================
   20. PAGE CONTACT
   ========================================================================== */
.contact-grid {
  display: grid;
  grid-template-columns: 1fr 1.2fr;
  gap: 48px;
  align-items: start;
}

.contact-info {
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.contact-item {
  display: flex;
  gap: 16px;
  padding: 22px;
  border-radius: var(--r-md);
  background: var(--slate-50);
  border: 1px solid var(--slate-100);
}

.contact-item .ic {
  flex-shrink: 0;
  width: 48px;
  height: 48px;
  border-radius: var(--r-md);
  display: grid;
  place-items: center;
  background: var(--navy-900);
  color: #fff;
}

.contact-item h4 {
  font-size: 1rem;
  font-weight: 700;
  margin-bottom: 2px;
}

.contact-item p {
  font-size: 0.92rem;
}

.contact-form {
  background: var(--white);
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 36px;
  box-shadow: var(--shadow-md);
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.form-group {
  margin-bottom: 18px;
}

.form-group textarea {
  width: 100%;
  padding: 14px 16px;
  border-radius: var(--r-md);
  border: 1.5px solid var(--slate-200);
  background: var(--slate-50);
  font-weight: 500;
  color: var(--navy-900);
  resize: vertical;
  min-height: 130px;
  transition: border-color 0.25s var(--ease), box-shadow 0.25s var(--ease);
}

.form-group textarea:focus {
  outline: none;
  border-color: var(--orange);
  box-shadow: 0 0 0 4px rgba(255, 107, 0, 0.1);
  background: #fff;
}

.form-note {
  margin-top: 14px;
  font-size: 0.82rem;
  color: var(--slate-400);
  text-align: center;
}

.form-success {
  display: none;
  margin-top: 16px;
  padding: 14px 18px;
  border-radius: var(--r-md);
  background: rgba(34, 197, 94, 0.1);
  color: #15803d;
  font-weight: 600;
  font-size: 0.92rem;
  text-align: center;
}

.form-success.show {
  display: block;
}

/* Services détaillés */
.service-detail {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 56px;
  align-items: center;
  margin-bottom: 80px;
}

.service-detail:last-child {
  margin-bottom: 0;
}

.service-detail.reverse .service-visual {
  order: -1;
}

.service-visual {
  border-radius: var(--r-xl);
  aspect-ratio: 4 / 3;
  display: grid;
  place-items: center;
  font-size: 6rem;
  color: #fff;
  box-shadow: var(--shadow-lg);
}

.service-visual.air {
  background: var(--orange);
}

.service-visual.sea {
  background: var(--navy-700);
}

.service-visual.track {
  background: var(--navy-900);
}

@media (max-width: 768px) {
  .pricing-grid,
  .contact-grid,
  .service-detail,
  .form-row,
  .result-meta,
  .calc-row {
    grid-template-columns: 1fr;
  }
  .service-detail.reverse .service-visual {
    order: 0;
  }
}

/* ==========================================================================
   21. AUTH (connexion / inscription)
   ========================================================================== */
.auth-wrap {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 100px 24px 60px;
  position: relative;
  overflow: hidden;
  background: var(--bg-soft);
}

.auth-card {
  position: relative;
  z-index: 1;
  width: 100%;
  max-width: 430px;
  background: var(--white);
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 40px;
  box-shadow: var(--shadow-md);
}

.auth-logo {
  width: 64px;
  height: 64px;
  margin: 0 auto 20px;
  border-radius: var(--r-md);
  background: #fff;
  display: grid;
  place-items: center;
  padding: 10px;
  box-shadow: 0 8px 22px rgba(255, 107, 0, 0.2);
}

.auth-card h1 {
  font-size: 1.7rem;
  text-align: center;
  margin-bottom: 6px;
}

.auth-card .auth-sub {
  text-align: center;
  font-size: 0.95rem;
  margin-bottom: 28px;
}

.auth-field {
  margin-bottom: 16px;
}

.auth-field label {
  display: block;
  font-size: 0.78rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--slate-500);
  margin-bottom: 8px;
}

.auth-field input {
  width: 100%;
  padding: 15px 16px;
  border-radius: var(--r-md);
  border: 1.5px solid var(--slate-200);
  background: #fff;
  font-weight: 600;
  color: var(--navy-900);
  transition: border-color 0.25s var(--ease), box-shadow 0.25s var(--ease);
}

.auth-field input:focus {
  outline: none;
  border-color: var(--orange);
  box-shadow: 0 0 0 4px rgba(255, 107, 0, 0.12);
}

.auth-error {
  display: none;
  background: rgba(239, 68, 68, 0.1);
  color: #b91c1c;
  padding: 12px 16px;
  border-radius: var(--r-md);
  font-size: 0.88rem;
  font-weight: 600;
  margin-bottom: 16px;
}

.auth-error.show {
  display: block;
}

.auth-foot {
  text-align: center;
  margin-top: 22px;
  font-size: 0.92rem;
  color: var(--slate-500);
}

.auth-foot a {
  color: var(--orange);
  font-weight: 700;
}

.auth-demo {
  margin-top: 20px;
  padding: 14px;
  border-radius: var(--r-md);
  background: var(--slate-50);
  border: 1px dashed var(--slate-300);
  font-size: 0.8rem;
  color: var(--slate-500);
  text-align: center;
  line-height: 1.7;
}

.auth-demo b {
  color: var(--navy-800);
}

.auth-back {
  position: absolute;
  top: 28px;
  left: 28px;
  z-index: 2;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-weight: 700;
  font-size: 0.9rem;
  color: var(--navy-800);
}

.auth-back:hover {
  color: var(--orange);
}

/* ==========================================================================
   22. LAYOUT APPLICATION (sidebar + contenu)
   ========================================================================== */
.app {
  min-height: 100vh;
  background: var(--bg-soft);
}

.sidebar {
  position: fixed;
  top: 0;
  left: 0;
  bottom: 0;
  width: 260px;
  background: linear-gradient(178deg, #0c1f3c 0%, var(--navy-900) 52%, #07142a 100%);
  color: var(--slate-300);
  display: flex;
  flex-direction: column;
  padding: 22px 14px 16px;
  z-index: 900;
  border-right: 1px solid rgba(255, 255, 255, 0.06);
  transition: transform 0.35s var(--ease);
}

.sidebar .brand {
  color: #fff;
  padding: 2px 10px 18px;
  margin-bottom: 6px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.07);
}

.side-nav {
  display: flex;
  flex-direction: column;
  gap: 2px;
  flex: 1;
  overflow-y: auto;
  margin: 0 -4px;
  padding: 0 4px;
  scrollbar-width: none;
}
.side-nav::-webkit-scrollbar { width: 0; height: 0; }

.side-label {
  font-size: 0.66rem;
  font-weight: 800;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: #5b6b86;
  padding: 18px 14px 7px;
}
.side-nav > .side-label:first-child { padding-top: 8px; }

.side-nav a {
  position: relative;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 11px 14px;
  border-radius: 11px;
  font-weight: 600;
  font-size: 0.92rem;
  color: #9fb0c9;
  transition: background 0.22s var(--ease), color 0.22s var(--ease), transform 0.16s var(--ease);
}

.side-nav a svg {
  width: 19px;
  height: 19px;
  flex-shrink: 0;
  opacity: 0.85;
  transition: color 0.22s var(--ease), opacity 0.22s var(--ease);
}

.side-nav a:hover {
  background: rgba(255, 255, 255, 0.055);
  color: #fff;
}
.side-nav a:hover svg { opacity: 1; color: #fff; }
.side-nav a:active { transform: scale(0.985); }

.side-nav a.active {
  background: linear-gradient(90deg, rgba(234, 91, 12, 0.22) 0%, rgba(234, 91, 12, 0.04) 100%);
  color: #fff;
}
.side-nav a.active::before {
  content: "";
  position: absolute;
  left: 0;
  top: 50%;
  transform: translateY(-50%);
  width: 3px;
  height: 20px;
  border-radius: 0 3px 3px 0;
  background: var(--orange);
  box-shadow: 0 0 10px rgba(234, 91, 12, 0.6);
}
.side-nav a.active svg { color: var(--orange); opacity: 1; }

.side-user {
  display: flex;
  align-items: center;
  gap: 11px;
  padding: 10px 11px;
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.045);
  border: 1px solid rgba(255, 255, 255, 0.06);
  margin-top: 10px;
}

.side-user .avatar {
  width: 38px;
  height: 38px;
  border-radius: 50%;
  background: var(--orange);
  color: #fff;
  display: grid;
  place-items: center;
  font-weight: 800;
  font-size: 0.88rem;
  flex-shrink: 0;
}

.side-user .info {
  min-width: 0;
}

.side-user .info .nm {
  color: #fff;
  font-weight: 700;
  font-size: 0.86rem;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.side-user .info .em {
  font-size: 0.76rem;
  color: #8497b3;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* Déconnexion — action propre et discrète */
.side-logout {
  display: flex; align-items: center; gap: 12px;
  padding: 11px 14px; margin-top: 4px;
  border-radius: 11px;
  color: #8497b3; font-weight: 600; font-size: 0.9rem;
  transition: background 0.2s var(--ease), color 0.2s var(--ease);
}
.side-logout svg { width: 18px; height: 18px; }
.side-logout:hover { background: rgba(239, 68, 68, 0.12); color: #fca5a5; }

.app-main {
  margin-left: 260px;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

.app-topbar {
  height: 72px;
  background: rgba(246, 248, 251, 0.85);
  backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--slate-200);
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 28px;
  position: sticky;
  top: 0;
  z-index: 500;
}

.app-topbar h1 {
  font-size: 1.2rem;
  font-weight: 800;
}

/* En-tête de page réutilisable dans le contenu */
.page-intro { margin-bottom: 22px; }
.page-intro h2 { font-size: 1.5rem; color: var(--navy-900); }
.page-intro p { color: var(--slate-500); font-size: 0.95rem; margin-top: 2px; }

.topbar-right {
  display: flex;
  align-items: center;
  gap: 14px;
}

.sidebar-toggle {
  display: none;
  width: 42px;
  height: 42px;
  border-radius: var(--r-sm);
  background: var(--slate-100);
  place-items: center;
  color: var(--navy-900);
}

.app-content {
  padding: 28px;
  flex: 1;
}

.demo-banner {
  display: none;
  align-items: center;
  gap: 10px;
  background: rgba(255, 107, 0, 0.1);
  border: 1px solid rgba(255, 107, 0, 0.25);
  color: var(--orange-dark);
  padding: 12px 18px;
  border-radius: var(--r-md);
  font-size: 0.88rem;
  font-weight: 600;
  margin-bottom: 24px;
}

.demo-banner.show {
  display: flex;
}

/* ---- Stat cards ---- */
.stat-cards {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 20px;
  margin-bottom: 28px;
}

.stat-card {
  position: relative;
  background: #fff;
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 20px 22px;
}

.stat-card .top {
  position: absolute;
  top: 16px;
  right: 16px;
  margin: 0;
}

.stat-card .ic {
  width: 34px;
  height: 34px;
  border-radius: var(--r-sm);
  display: grid;
  place-items: center;
}
.stat-card .ic svg { width: 18px; height: 18px; }

.stat-card .ic.orange { background: rgba(234, 91, 12, 0.10); color: var(--orange); }
.stat-card .ic.blue { background: rgba(10, 26, 51, 0.06); color: var(--navy-700); }
.stat-card .ic.green { background: rgba(22, 101, 52, 0.10); color: #15803d; }
.stat-card .ic.navy { background: rgba(10, 26, 51, 0.06); color: var(--navy-900); }

.stat-card .val {
  font-size: 2rem;
  font-weight: 800;
  color: var(--navy-900);
  line-height: 1;
}

.stat-card .lbl {
  font-size: 0.85rem;
  color: var(--slate-500);
  font-weight: 600;
  margin-top: 6px;
}

/* ---- Panneau / carte de contenu ---- */
.panel {
  background: #fff;
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  overflow: hidden;
  margin-bottom: 24px;
}

.panel-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 20px 24px;
  border-bottom: 1px solid var(--slate-100);
}

.panel-head h3 {
  font-size: 1.1rem;
}

.panel-body {
  padding: 24px;
}

/* ---- Table ---- */
.table-wrap {
  overflow-x: auto;
}

table.data {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.92rem;
}

table.data th {
  text-align: left;
  font-size: 0.72rem;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--slate-400);
  padding: 14px 20px;
  border-bottom: 1px solid var(--slate-200);
  white-space: nowrap;
}

table.data td {
  padding: 16px 20px;
  border-bottom: 1px solid var(--slate-100);
  color: var(--navy-800);
  font-weight: 500;
}

table.data tr:last-child td {
  border-bottom: none;
}

table.data tbody tr {
  transition: background 0.2s var(--ease);
}

table.data tbody tr:hover {
  background: var(--slate-50);
}

.td-strong {
  font-weight: 700;
  color: var(--navy-900);
}

.mode-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-weight: 600;
  font-size: 0.85rem;
  color: var(--slate-600);
}

/* ---- Status badges ---- */
.badge {
  display: inline-block;
  padding: 5px 12px;
  border-radius: var(--r-full);
  font-size: 0.76rem;
  font-weight: 800;
  white-space: nowrap;
}

.badge.attente { background: #fff7ed; color: #c2410c; }
.badge.traitement { background: #fefce8; color: #a16207; }
.badge.transit { background: #eff6ff; color: #1d4ed8; }
.badge.recu { background: #f0fdf4; color: #15803d; }
.badge.livre { background: #f1f5f9; color: #475569; }

/* ---- Filtres (onglets) ---- */
.filters {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.filters button {
  padding: 8px 16px;
  border-radius: var(--r-sm);
  font-weight: 700;
  font-size: 0.85rem;
  background: #fff;
  border: 1px solid var(--slate-200);
  color: var(--slate-500);
  transition: all 0.2s var(--ease);
}

.filters button.active {
  background: var(--navy-900);
  color: #fff;
  border-color: var(--navy-900);
}

/* ---- Empty state ---- */
.empty {
  text-align: center;
  padding: 50px 20px;
  color: var(--slate-500);
}

.empty .ic {
  width: 64px;
  height: 64px;
  margin: 0 auto 16px;
  border-radius: 50%;
  background: var(--slate-100);
  display: grid;
  place-items: center;
  color: var(--slate-400);
}

/* ---- Profil ---- */
.profile-head {
  display: flex;
  align-items: center;
  gap: 20px;
  margin-bottom: 28px;
}

.profile-head .avatar-lg {
  width: 84px;
  height: 84px;
  border-radius: 50%;
  background: var(--orange);
  color: #fff;
  display: grid;
  place-items: center;
  font-weight: 900;
  font-size: 1.8rem;
}

.profile-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 18px;
}

.btn-danger {
  background: #fef2f2;
  color: #dc2626;
  border: 1px solid #fecaca;
}

.btn-danger:hover {
  background: #fee2e2;
}

.sidebar-overlay {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(15, 23, 42, 0.5);
  z-index: 850;
}

.sidebar-overlay.show {
  display: block;
}

@media (max-width: 900px) {
  .stat-cards {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (max-width: 768px) {
  .sidebar {
    transform: translateX(-100%);
  }
  .sidebar.open {
    transform: translateX(0);
  }
  .app-main {
    margin-left: 0;
  }
  .sidebar-toggle {
    display: grid;
  }
  .profile-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 520px) {
  .stat-cards {
    grid-template-columns: 1fr;
  }
  .app-content {
    padding: 18px;
  }
}

/* ==========================================================================
   23. MODAL DE PARTAGE + QR
   ========================================================================== */
.modal-overlay {
  display: none;
  position: fixed;
  inset: 0;
  z-index: 2000;
  background: rgba(15, 23, 42, 0.55);
  backdrop-filter: blur(4px);
  align-items: center;
  justify-content: center;
  padding: 24px;
}

.modal-overlay.open {
  display: flex;
  animation: fadeIn 0.25s var(--ease);
}

@keyframes fadeIn {
  from { opacity: 0; }
}

.modal-card {
  position: relative;
  width: 100%;
  max-width: 380px;
  background: #fff;
  border-radius: var(--r-xl);
  padding: 32px;
  text-align: center;
  box-shadow: var(--shadow-lg);
  animation: popUp 0.3s var(--ease);
}

@keyframes popUp {
  from { opacity: 0; transform: translateY(20px) scale(0.97); }
}

.modal-close {
  position: absolute;
  top: 16px;
  right: 16px;
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--slate-100);
  color: var(--slate-500);
  font-size: 1.3rem;
  line-height: 1;
  display: grid;
  place-items: center;
  transition: background 0.2s var(--ease), color 0.2s var(--ease);
}

.modal-close:hover {
  background: var(--slate-200);
  color: var(--navy-900);
}

.share-title {
  font-size: 1.3rem;
  margin-bottom: 4px;
}

.share-sub {
  font-size: 0.92rem;
  margin-bottom: 20px;
}

.share-qr {
  display: grid;
  place-items: center;
  margin-bottom: 20px;
}

.share-qr img {
  width: 200px;
  height: 200px;
  border-radius: var(--r-md);
  border: 1px solid var(--slate-200);
  padding: 8px;
  background: #fff;
}

.share-link {
  display: flex;
  gap: 8px;
  margin-bottom: 16px;
}

.share-link input {
  flex: 1;
  min-width: 0;
  padding: 12px 14px;
  border-radius: var(--r-md);
  border: 1.5px solid var(--slate-200);
  background: var(--slate-50);
  font-size: 0.84rem;
  font-weight: 600;
  color: var(--slate-600);
}

.share-copy {
  padding: 12px 16px;
  border-radius: var(--r-md);
  background: var(--navy-900);
  color: #fff;
  font-weight: 700;
  font-size: 0.85rem;
  white-space: nowrap;
  transition: background 0.2s var(--ease);
}

.share-copy.copied {
  background: #16a34a;
}

.share-actions {
  display: flex;
  gap: 10px;
}

.share-actions .btn {
  flex: 1;
  padding: 13px;
  font-size: 0.9rem;
}

.share-wa {
  background: #25d366;
  color: #fff;
}

.share-wa:hover {
  background: #1eb858;
  transform: translateY(-2px);
}

.share-more {
  background: var(--slate-100);
  color: var(--navy-900);
}

.share-more:hover {
  background: var(--slate-200);
}

/* Bouton "Partager" générique */
.btn-share {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 7px 14px;
  border-radius: var(--r-sm);
  background: rgba(255, 255, 255, 0.12);
  color: #fff;
  font-weight: 700;
  font-size: 0.82rem;
  border: 1px solid rgba(255, 255, 255, 0.2);
  transition: background 0.2s var(--ease);
}

.btn-share:hover {
  background: rgba(255, 255, 255, 0.22);
}

/* Icône de partage dans les tableaux */
.row-share {
  display: inline-grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: var(--r-sm);
  background: var(--slate-100);
  color: var(--navy-700);
  transition: background 0.2s var(--ease), color 0.2s var(--ease);
}

.row-share:hover {
  background: var(--orange);
  color: #fff;
}

/* (Le bouton WhatsApp flottant a été remplacé par le chatbot HubSpot,
   chargé dynamiquement via js/main.js — HubSpot fournit sa propre bulle.) */

/* ==========================================================================
   25. SUPPORT — listes de tickets, fil de discussion, composeur
   ========================================================================== */
.support-layout {
  display: grid;
  grid-template-columns: 360px 1fr;
  gap: 20px;
  align-items: start;
}

.ticket-list {
  display: flex;
  flex-direction: column;
}

.ticket-item {
  display: flex;
  flex-direction: column;
  gap: 6px;
  width: 100%;
  text-align: left;
  padding: 16px;
  border-bottom: 1px solid var(--slate-100);
  transition: background 0.2s var(--ease);
}

.ticket-item:hover { background: var(--slate-50); }
.ticket-item.active { background: #fff7ed; border-left: 3px solid var(--orange); }

.ticket-item .ti-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
}

.ticket-item .ti-subj {
  font-weight: 700;
  font-size: 0.92rem;
  color: var(--navy-900);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ticket-item .ti-meta {
  font-size: 0.78rem;
  color: var(--slate-400);
  display: flex;
  justify-content: space-between;
  gap: 8px;
}

.ticket-item .ti-client { font-weight: 600; color: var(--slate-600); }

/* Fil de discussion */
.thread-panel {
  display: flex;
  flex-direction: column;
  min-height: 480px;
  max-height: 72vh;
}

.thread-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
  padding: 18px 22px;
  border-bottom: 1px solid var(--slate-100);
}

.thread-head h3 { font-size: 1.05rem; }
.thread-head .sub { font-size: 0.82rem; color: var(--slate-400); margin-top: 2px; }

.thread {
  flex: 1;
  overflow-y: auto;
  padding: 22px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  background: var(--slate-50);
}

.bubble {
  max-width: 80%;
  padding: 11px 15px;
  border-radius: 16px;
  font-size: 0.92rem;
  line-height: 1.55;
  position: relative;
  white-space: pre-wrap;        /* préserve les sauts de ligne (réponses IA multi-lignes) */
  overflow-wrap: anywhere;      /* évite le débordement des URLs / n° de suivi longs */
  box-shadow: 0 1px 2px rgba(10, 26, 51, 0.06);
}

.bubble .meta {
  display: block;
  white-space: normal;
  font-size: 0.68rem;
  font-weight: 600;
  letter-spacing: 0.01em;
  margin-top: 7px;
  opacity: 0.6;
}

.bubble.client {
  align-self: flex-end;
  background: var(--navy-900);
  color: #fff;
  border-bottom-right-radius: 4px;
}

.bubble.agent {
  align-self: flex-start;
  background: #fff;
  color: var(--navy-900);
  border: 1px solid var(--slate-200);
  border-bottom-left-radius: 4px;
}

.bubble.bot {
  align-self: flex-start;
  background: #eff6ff;
  color: #1e3a8a;
  border: 1px solid #dbeafe;
}

.bubble.internal {
  align-self: flex-start;
  background: #fefce8;
  color: #854d0e;
  border: 1px dashed #fde047;
}

.bubble.system {
  align-self: center;
  background: transparent;
  color: var(--slate-400);
  font-size: 0.78rem;
  font-weight: 600;
  font-style: italic;
}

.composer {
  border-top: 1px solid var(--slate-100);
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.composer textarea {
  width: 100%;
  border: 1.5px solid var(--slate-200);
  border-radius: var(--r-md);
  padding: 12px 14px;
  font-family: inherit;
  font-size: 0.92rem;
  resize: vertical;
  min-height: 60px;
}

.composer textarea:focus {
  outline: none;
  border-color: var(--orange);
  box-shadow: 0 0 0 4px rgba(255, 107, 0, 0.1);
}

.composer-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.composer-row label {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--slate-500);
}

.thread-empty {
  flex: 1;
  display: grid;
  place-items: center;
  color: var(--slate-400);
  text-align: center;
  padding: 40px;
}

.seg {
  display: inline-flex;
  gap: 6px;
}
.seg select, .role-select {
  padding: 8px 12px;
  border-radius: var(--r-sm);
  border: 1.5px solid var(--slate-200);
  background: #fff;
  font-weight: 600;
  font-size: 0.85rem;
  color: var(--navy-900);
}

@media (max-width: 900px) {
  .support-layout { grid-template-columns: 1fr; }
  .thread-panel { max-height: none; }
}

/* ==========================================================================
   26. WIDGET SUPPORT FLOTTANT (toutes les pages) — remplace HubSpot
   ========================================================================== */
.nsw-launcher {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 1800;
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: var(--orange);
  color: #fff;
  display: grid;
  place-items: center;
  box-shadow: 0 12px 30px rgba(255, 107, 0, 0.45);
  transition: transform 0.3s var(--ease), box-shadow 0.3s var(--ease);
}
.nsw-launcher:hover { transform: scale(1.06) translateY(-2px); }
.nsw-launcher svg { width: 28px; height: 28px; transition: transform 0.3s var(--ease); }
.nsw-launcher .nsw-ic-close { display: none; }
body.nsw-open .nsw-launcher .nsw-ic-open { display: none; }
body.nsw-open .nsw-launcher .nsw-ic-close { display: block; }

.nsw-badge {
  position: absolute;
  top: -2px; right: -2px;
  min-width: 20px; height: 20px;
  padding: 0 5px;
  border-radius: 10px;
  background: #ef4444;
  color: #fff;
  font-size: 0.7rem;
  font-weight: 800;
  display: none;
  place-items: center;
  border: 2px solid #fff;
}
.nsw-badge.show { display: grid; }

.nsw-panel {
  position: fixed;
  bottom: 96px;
  right: 24px;
  z-index: 1799;
  width: 380px;
  max-width: calc(100vw - 32px);
  max-height: min(620px, calc(100vh - 130px));
  background: #fff;
  border-radius: 20px;
  box-shadow: 0 24px 60px rgba(15, 23, 42, 0.28);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  transform: translateY(16px) scale(0.98);
  pointer-events: none;
  transition: opacity 0.25s var(--ease), transform 0.25s var(--ease);
}
body.nsw-open .nsw-panel { opacity: 1; transform: none; pointer-events: auto; }

.nsw-header {
  background: var(--navy-900);
  color: #fff;
  padding: 24px 22px 26px;
  position: relative;
  overflow: hidden;
}
.nsw-header::after {
  content: '';
  position: absolute;
  width: 200px; height: 200px;
  background: rgba(255, 107, 0, 0.25);
  border-radius: 50%;
  filter: blur(60px);
  top: -80px; right: -40px;
}
.nsw-header .nsw-brand {
  display: flex; align-items: center; gap: 10px;
  font-weight: 800; font-size: 0.9rem; opacity: 0.85;
  position: relative;
}
.nsw-header .nsw-brand img { width: 26px; height: 26px; border-radius: 7px; background: #fff; padding: 3px; }
.nsw-header h3 { color: #fff; font-size: 1.35rem; margin-top: 14px; position: relative; }
.nsw-header p { color: rgba(255,255,255,.7); font-size: 0.86rem; margin-top: 4px; position: relative; }

.nsw-body {
  flex: 1;
  overflow-y: auto;
  padding: 18px;
  background: var(--bg-soft);
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.nsw-card {
  display: flex;
  align-items: center;
  gap: 14px;
  width: 100%;
  text-align: left;
  background: #fff;
  border: 1px solid var(--slate-200);
  border-radius: 14px;
  padding: 15px 16px;
  transition: transform 0.2s var(--ease), box-shadow 0.2s var(--ease), border-color 0.2s var(--ease);
}
.nsw-card:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); border-color: transparent; }
.nsw-card .nsw-card-ic {
  width: 40px; height: 40px; border-radius: 10px;
  display: grid; place-items: center; flex-shrink: 0;
  background: rgba(255,107,0,.12); color: var(--orange);
}
.nsw-card .nsw-card-tx b { display: block; font-size: 0.92rem; color: var(--navy-900); font-weight: 700; }
.nsw-card .nsw-card-tx span { font-size: 0.8rem; color: var(--slate-500); }
.nsw-card .nsw-arrow { margin-left: auto; color: var(--slate-300); }

.nsw-section-label {
  font-size: 0.72rem; font-weight: 800; letter-spacing: 0.06em;
  text-transform: uppercase; color: var(--slate-400);
  margin: 6px 4px 0;
}

.nsw-ticket {
  display: flex; flex-direction: column; gap: 4px;
  width: 100%; text-align: left;
  background: #fff; border: 1px solid var(--slate-200);
  border-radius: 12px; padding: 12px 14px;
  transition: background 0.2s var(--ease);
}
.nsw-ticket:hover { background: var(--slate-50); }
.nsw-ticket .nt-top { display: flex; justify-content: space-between; gap: 8px; align-items: center; }
.nsw-ticket .nt-subj { font-weight: 700; font-size: 0.86rem; color: var(--navy-900); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.nsw-ticket .nt-time { font-size: 0.74rem; color: var(--slate-400); }

.nsw-composer {
  border-top: 1px solid var(--slate-200);
  background: #fff;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.nsw-composer textarea {
  width: 100%;
  border: 1.5px solid var(--slate-200);
  border-radius: 12px;
  padding: 11px 13px;
  font-family: inherit;
  font-size: 0.9rem;
  resize: none;
  min-height: 46px;
  max-height: 120px;
}
.nsw-composer textarea:focus { outline: none; border-color: var(--orange); box-shadow: 0 0 0 4px rgba(255,107,0,.1); }
.nsw-send {
  align-self: flex-end;
  background: var(--orange);
  color: #fff;
  font-weight: 700;
  font-size: 0.88rem;
  padding: 10px 20px;
  border-radius: 12px;
  transition: background 0.2s var(--ease);
}
.nsw-send:hover { background: var(--orange-dark); }
.nsw-send:disabled { opacity: 0.6; }

.nsw-ok {
  text-align: center; padding: 24px 16px; color: var(--slate-600);
}
.nsw-ok .nsw-ok-ic {
  width: 56px; height: 56px; margin: 0 auto 14px;
  border-radius: 50%; display: grid; place-items: center;
  background: rgba(34,197,94,.12); color: #16a34a;
}

.nsw-footer {
  text-align: center; font-size: 0.72rem; color: var(--slate-400);
  padding: 8px; background: #fff; border-top: 1px solid var(--slate-100);
}

@media (max-width: 480px) {
  .nsw-panel { right: 8px; left: 8px; bottom: 88px; width: auto; }
  .nsw-launcher { bottom: 18px; right: 18px; }
}

/* Indicateur "en ligne" sur le launcher */
.nsw-online {
  position: absolute;
  bottom: 4px; right: 4px;
  width: 14px; height: 14px; border-radius: 50%;
  background: #22c55e; border: 2.5px solid #fff;
}

/* En-tête : bouton retour + statut */
.nsw-head-row { display: flex; align-items: center; gap: 10px; position: relative; }
.nsw-back {
  width: 32px; height: 32px; flex-shrink: 0;
  border-radius: 8px; display: grid; place-items: center;
  background: rgba(255,255,255,.12); color: #fff;
  transition: background .2s var(--ease);
}
.nsw-back:hover { background: rgba(255,255,255,.22); }
.nsw-head-status {
  display: inline-flex; align-items: center; gap: 6px;
  font-size: .72rem; font-weight: 700; color: rgba(255,255,255,.8);
  margin-top: 6px; position: relative;
}
.nsw-head-status .dot { width: 7px; height: 7px; border-radius: 50%; background: #22c55e; }

/* Bouton "nouvelle conversation" */
.nsw-newconv {
  display: flex; align-items: center; justify-content: center; gap: 10px;
  width: 100%; padding: 15px;
  background: var(--orange);
  color: #fff; font-weight: 800; font-size: .95rem; border-radius: 14px;
  box-shadow: 0 8px 20px rgba(255,107,0,.3);
  transition: transform .25s var(--ease), box-shadow .25s var(--ease);
}
.nsw-newconv:hover { transform: translateY(-2px); box-shadow: 0 12px 26px rgba(255,107,0,.4); }
.nsw-newconv svg { width: 18px; height: 18px; }

/* Thread de conversation dans le widget */
.nsw-thread {
  flex: 1; overflow-y: auto; padding: 18px;
  display: flex; flex-direction: column; gap: 12px;
  background: var(--bg-soft);
}
.nsw-msg { max-width: 82%; display: flex; gap: 8px; align-items: flex-end; }
.nsw-msg.me { align-self: flex-end; flex-direction: row-reverse; }
.nsw-msg .av-s {
  width: 26px; height: 26px; border-radius: 50%; flex-shrink: 0;
  display: grid; place-items: center; color: #fff;
}
.nsw-msg.agent .av-s { background: var(--navy-800); }
.nsw-msg.bot .av-s { background: var(--blue); }
.nsw-msg .av-s svg { width: 15px; height: 15px; }
.nsw-msg .b {
  padding: 11px 15px; border-radius: 16px; font-size: .9rem; line-height: 1.55;
  box-shadow: 0 1px 2px rgba(10, 26, 51, .05);
  white-space: pre-wrap; overflow-wrap: anywhere;
}
.nsw-msg.me .b { background: var(--navy-900); color: #fff; border-bottom-right-radius: 5px; }
.nsw-msg.agent .b { background: #fff; color: var(--navy-900); border: 1px solid var(--slate-200); border-bottom-left-radius: 5px; }
.nsw-msg.bot .b { background: #eff4ff; color: #1e335f; border: 1px solid #dde6f7; border-bottom-left-radius: 5px; }
.nsw-msg.system { align-self: center; max-width: 92%; margin: 2px 0; }
.nsw-msg.system .b { background: var(--slate-100); color: var(--slate-500); font-size: .76rem; text-align: center; padding: 7px 14px; border-radius: 999px; box-shadow: none; }
.nsw-msg .t { display: block; white-space: normal; font-size: .66rem; opacity: .6; margin-top: 4px; }

/* Indicateur de saisie (points animés) */
.nsw-typing { display: inline-flex; gap: 4px; padding: 12px 14px; }
.nsw-typing span {
  width: 7px; height: 7px; border-radius: 50%; background: var(--slate-400);
  animation: nswBounce 1.2s infinite;
}
.nsw-typing span:nth-child(2) { animation-delay: .15s; }
.nsw-typing span:nth-child(3) { animation-delay: .3s; }
@keyframes nswBounce { 0%,60%,100%{transform:translateY(0);opacity:.4} 30%{transform:translateY(-5px);opacity:1} }

/* Affichage du mot de passe (œil) */
.pwd-wrap { position: relative; }
.pwd-wrap input { padding-right: 48px; }
.pwd-toggle {
  position: absolute; right: 6px; top: 50%; transform: translateY(-50%);
  width: 36px; height: 36px; display: grid; place-items: center;
  color: var(--slate-400); border-radius: 8px;
  transition: color .2s var(--ease), background .2s var(--ease);
}
.pwd-toggle:hover { color: var(--navy-900); background: var(--slate-100); }
.pwd-toggle svg { width: 20px; height: 20px; }
.pwd-toggle .eye-hide { display: none; }
.pwd-toggle.shown .eye-show { display: none; }
.pwd-toggle.shown .eye-hide { display: block; }

/* Liste des conversations (home connecté) */
.nsw-conv {
  display: flex; align-items: center; gap: 12px; width: 100%; text-align: left;
  background: #fff; border: 1px solid var(--slate-200); border-radius: 14px;
  padding: 14px; transition: transform .2s var(--ease), box-shadow .2s var(--ease);
}
.nsw-conv:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); }
.nsw-conv .ic { width: 38px; height: 38px; border-radius: 10px; background: var(--slate-100); color: var(--navy-700); display: grid; place-items: center; flex-shrink: 0; }
.nsw-conv .tx { min-width: 0; flex: 1; }
.nsw-conv .tx b { display: block; font-size: .88rem; color: var(--navy-900); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.nsw-conv .tx span { font-size: .76rem; color: var(--slate-400); }

/* ==========================================================================
   27. TÉMOIGNAGES
   ========================================================================== */
.testimonials { grid-template-columns: repeat(3, 1fr); }

.tcard {
  background: #fff;
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 30px;
  display: flex;
  flex-direction: column;
  transition: transform 0.4s var(--ease), box-shadow 0.4s var(--ease);
}
.tcard:hover { transform: translateY(-6px); box-shadow: var(--shadow-lg); }
.tcard .stars { color: #f59e0b; font-size: 1rem; letter-spacing: 2px; margin-bottom: 14px; }
.tcard .quote { color: var(--slate-700); font-size: 0.98rem; line-height: 1.7; flex: 1; }
.tcard .who { display: flex; align-items: center; gap: 12px; margin-top: 22px; }
.tcard .who .av {
  width: 46px; height: 46px; border-radius: 50%;
  background: var(--navy-900);
  color: #fff; display: grid; place-items: center; font-weight: 800; font-size: 0.95rem;
}
.tcard .who .nm { font-weight: 800; color: var(--navy-900); font-size: 0.92rem; }
.tcard .who .loc { font-size: 0.8rem; color: var(--slate-500); }

/* ==========================================================================
   28. NOS ENTREPÔTS
   ========================================================================== */
.warehouse-grid { grid-template-columns: repeat(2, 1fr); gap: 22px; }

.wh-card {
  display: flex;
  gap: 18px;
  background: #fff;
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 26px;
  transition: transform 0.4s var(--ease), box-shadow 0.4s var(--ease), border-color 0.4s var(--ease);
}
.wh-card:hover { transform: translateY(-6px); box-shadow: var(--shadow-lg); border-color: transparent; }
.wh-card .wh-ic {
  flex-shrink: 0; width: 54px; height: 54px; border-radius: var(--r-md);
  display: grid; place-items: center; font-size: 1.6rem;
}
.wh-card.air .wh-ic { background: rgba(10,26,51,.06); color: var(--navy-900); }
.wh-card.sea .wh-ic { background: rgba(10,26,51,.06); color: var(--navy-700); }
.wh-card h3 { font-size: 1.1rem; margin-bottom: 6px; }
.wh-card .addr { font-size: 0.92rem; color: var(--slate-600); font-weight: 600; }
.wh-card .note { font-size: 0.82rem; color: var(--slate-400); margin-top: 8px; }

.code-callout {
  margin-top: 28px;
  background: var(--navy-900);
  color: #fff;
  border-radius: var(--r-lg);
  padding: 28px 32px;
  display: flex;
  align-items: center;
  gap: 18px;
  flex-wrap: wrap;
}
.code-callout .badge-num {
  width: 48px; height: 48px; border-radius: var(--r-md);
  background: var(--orange); color: #fff; display: grid; place-items: center; font-weight: 900; flex-shrink: 0;
}
.code-callout h4 { color: #fff; font-size: 1.05rem; }
.code-callout p { color: var(--slate-300); font-size: 0.9rem; margin-top: 2px; }

/* ==========================================================================
   29. FAQ PUBLIQUE (accordéon)
   ========================================================================== */
.faq-wrap { max-width: 820px; margin-inline: auto; }
.faq-cat-label {
  font-size: 0.78rem; font-weight: 800; letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--orange); margin: 28px 4px 12px;
}
.faq-item {
  background: #fff;
  border: 1px solid var(--slate-200);
  border-radius: var(--r-md);
  margin-bottom: 12px;
  overflow: hidden;
}
.faq-q {
  width: 100%; text-align: left;
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  padding: 20px 24px;
  font-weight: 700; font-size: 1rem; color: var(--navy-900);
}
.faq-q .chev { transition: transform 0.3s var(--ease); color: var(--slate-400); flex-shrink: 0; }
.faq-item.open .faq-q .chev { transform: rotate(180deg); }
.faq-a {
  max-height: 0; overflow: hidden;
  transition: max-height 0.35s var(--ease);
  color: var(--slate-600); font-size: 0.95rem; line-height: 1.7;
}
.faq-item.open .faq-a { max-height: 400px; }
.faq-a-inner { padding: 0 24px 22px; }

@media (max-width: 768px) {
  .testimonials, .warehouse-grid { grid-template-columns: 1fr; }
}

/* ==========================================================================
   30. IMAGES (photos thématiques)
   ========================================================================== */
/* Photo en tête des cartes services (déborde jusqu'aux bords de la carte) */
.card-media {
  margin: -32px -32px 22px;
  height: 168px;
  overflow: hidden;
}
.card-media img {
  width: 100%; height: 100%;
  object-fit: cover; display: block;
  transition: transform 0.6s var(--ease);
}
.card:hover .card-media img { transform: scale(1.07); }

/* Section sombre des stats avec photo de conteneurs en fond — voile bleu nuit uni */
.dark-section.has-bg {
  background-image:
    linear-gradient(rgba(10, 26, 51, 0.92), rgba(10, 26, 51, 0.92)),
    url('../assets/img/containers.jpg');
  background-size: cover;
  background-position: center;
}

/* Visuel « Pourquoi nous » en photo */
.split-visual.photo {
  background-image:
    linear-gradient(rgba(10, 26, 51, 0.30), rgba(10, 26, 51, 0.30)),
    url('../assets/img/why.jpg');
  background-size: cover;
  background-position: center;
}
.split-visual.photo .plane { display: none; }

/* Avatars de témoignages en photo */
.tcard .who .av.photo { padding: 0; overflow: hidden; background: var(--slate-200); }
.tcard .who .av.photo img { width: 100%; height: 100%; object-fit: cover; border-radius: 50%; display: block; }

/* Visuels de la page services en photos — voile bleu nuit uniforme */
.service-visual { font-size: 0; border: 1px solid var(--slate-200); }
.service-visual.air {
  background-image: linear-gradient(rgba(10, 26, 51, 0.34), rgba(10, 26, 51, 0.34)), url('../assets/img/air.jpg');
  background-size: cover; background-position: center;
}
.service-visual.sea {
  background-image: linear-gradient(rgba(10, 26, 51, 0.34), rgba(10, 26, 51, 0.34)), url('../assets/img/sea.jpg');
  background-size: cover; background-position: center;
}
.service-visual.track {
  background-image: linear-gradient(rgba(10, 26, 51, 0.42), rgba(10, 26, 51, 0.42)), url('../assets/img/warehouse.jpg');
  background-size: cover; background-position: center;
}

/* Photo dans la section « Nos entrepôts » */
.wh-photo {
  border-radius: var(--r-lg);
  overflow: hidden;
  margin-bottom: 28px;
  height: 240px;
  border: 1px solid var(--slate-200);
}
.wh-photo img { width: 100%; height: 100%; object-fit: cover; display: block; }

/* ==========================================================================
   31. DASHBOARD CLIENT — KPI + colis vedette + colonne d'actions
   ========================================================================== */
.dash-welcome { margin-bottom: 22px; }
.dash-welcome h2 { font-size: 1.5rem; color: var(--navy-900); }
.dash-welcome p { color: var(--slate-500); font-size: 0.95rem; margin-top: 2px; }

/* Bande KPI */
.kpi-strip {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 22px;
}
.kpi {
  position: relative;
  background: #fff;
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 18px 20px;
}
.kpi .kv { font-size: 1.85rem; font-weight: 800; color: var(--navy-900); line-height: 1; }
.kpi .kv small { font-size: 0.85rem; font-weight: 700; color: var(--slate-400); }
.kpi .kl { font-size: 0.8rem; color: var(--slate-500); font-weight: 600; margin-top: 7px; }
.kpi .ki {
  position: absolute; top: 16px; right: 16px;
  width: 34px; height: 34px; border-radius: var(--r-sm);
  display: grid; place-items: center;
  background: rgba(10, 26, 51, 0.05); color: var(--navy-700);
}
.kpi.accent .ki { background: rgba(234, 91, 12, 0.10); color: var(--orange); }
.kpi.accent .kv { color: var(--orange); }

/* Grille principale : contenu + rail */
.dash-grid {
  display: grid;
  grid-template-columns: 1.7fr 1fr;
  gap: 22px;
  align-items: start;
}
.dash-main { display: flex; flex-direction: column; gap: 22px; }
.dash-side { display: flex; flex-direction: column; gap: 22px; position: sticky; top: 92px; }

/* Colis vedette */
.feature-ship {
  background: #fff;
  border: 1px solid var(--slate-200);
  border-radius: var(--r-lg);
  padding: 26px;
}
.fs-label {
  font-size: 0.72rem; font-weight: 800; letter-spacing: 0.08em; text-transform: uppercase;
  color: var(--slate-400); margin-bottom: 12px;
}
.fs-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 14px; }
.fs-track { font-size: 1.45rem; font-weight: 800; color: var(--navy-900); letter-spacing: -0.01em; }
.fs-route { font-size: 0.9rem; color: var(--slate-500); margin-top: 3px; }
.fs-meta { display: flex; gap: 28px; margin: 22px 0 26px; flex-wrap: wrap; }
.fs-meta .m .k { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--slate-400); font-weight: 700; }
.fs-meta .m .v { font-size: 1rem; font-weight: 700; color: var(--navy-900); margin-top: 3px; }
.fs-actions { display: flex; gap: 10px; margin-top: 24px; flex-wrap: wrap; }

/* Stepper horizontal */
.hstep { display: flex; align-items: flex-start; }
.hstep .node { display: flex; flex-direction: column; align-items: center; gap: 8px; width: 56px; flex: 0 0 auto; text-align: center; }
.hstep .node .dot {
  width: 30px; height: 30px; border-radius: 50%;
  display: grid; place-items: center;
  background: #fff; border: 2px solid var(--slate-300); color: var(--slate-400);
}
.hstep .node .dot svg { width: 15px; height: 15px; }
.hstep .node.done .dot { background: var(--orange); border-color: var(--orange); color: #fff; }
.hstep .node.current .dot { background: var(--navy-900); border-color: var(--navy-900); color: #fff; box-shadow: 0 0 0 4px rgba(10, 26, 51, 0.12); }
.hstep .node .lbl { font-size: 0.7rem; font-weight: 700; color: var(--slate-500); line-height: 1.3; }
.hstep .node.current .lbl, .hstep .node.done .lbl { color: var(--navy-900); }
.hstep .bar { flex: 1; height: 2px; background: var(--slate-200); margin-top: 14px; }
.hstep .bar.done { background: var(--orange); }

/* Rail latéral */
.rail-card { background: #fff; border: 1px solid var(--slate-200); border-radius: var(--r-lg); padding: 20px 22px; }
.rail-card h3 { font-size: 1rem; margin-bottom: 12px; }
.action-row {
  display: flex; align-items: center; gap: 13px; width: 100%; text-align: left;
  padding: 11px 10px; border-radius: var(--r-md);
  transition: background 0.2s var(--ease);
}
.action-row + .action-row { margin-top: 2px; }
.action-row:hover { background: var(--slate-50); }
.action-row .ar-ic {
  width: 38px; height: 38px; border-radius: var(--r-sm); flex-shrink: 0;
  display: grid; place-items: center; background: rgba(10, 26, 51, 0.06); color: var(--navy-900);
}
.action-row.primary .ar-ic { background: var(--orange); color: #fff; }
.action-row .ar-tx b { display: block; font-size: 0.92rem; color: var(--navy-900); font-weight: 700; }
.action-row .ar-tx span { font-size: 0.78rem; color: var(--slate-500); }
.action-row .chev { margin-left: auto; color: var(--slate-300); }

/* Barres de répartition */
.bar-row + .bar-row { margin-top: 16px; }
.bar-row .bh { display: flex; justify-content: space-between; font-size: 0.84rem; font-weight: 600; color: var(--slate-600); margin-bottom: 7px; }
.bar-track { height: 8px; border-radius: 4px; background: var(--slate-100); overflow: hidden; }
.bar-fill { height: 100%; border-radius: 4px; transition: width 0.6s var(--ease); }
.bar-fill.air { background: var(--orange); }
.bar-fill.sea { background: var(--navy-700); }

/* Liste de colis récents (compacte) */
.recent-list .rl-item { display: flex; align-items: center; gap: 14px; padding: 13px 0; border-bottom: 1px solid var(--slate-100); }
.recent-list .rl-item:last-child { border-bottom: none; }
.rl-thumb { width: 44px; height: 44px; border-radius: var(--r-sm); object-fit: cover; border: 1px solid var(--slate-200); background: var(--slate-100); flex-shrink: 0; display: grid; place-items: center; color: var(--slate-300); }
.rl-main { min-width: 0; flex: 1; }
.rl-main b { font-size: 0.92rem; color: var(--navy-900); font-weight: 700; }
.rl-main span { display: block; font-size: 0.78rem; color: var(--slate-400); margin-top: 1px; }

@media (max-width: 1024px) {
  .dash-grid { grid-template-columns: 1fr; }
  .dash-side { position: static; }
}
@media (max-width: 760px) {
  .kpi-strip { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 600px) {
  .hstep .node { width: 44px; }
  .hstep .node .lbl { font-size: 0.62rem; }
}

/* Bannière de profil */
.profile-banner {
  display: flex;
  align-items: center;
  gap: 18px;
  background: var(--navy-900);
  border-top: 3px solid var(--orange);
  border-radius: var(--r-lg);
  padding: 24px 26px;
  margin-bottom: 22px;
}
.profile-banner .pb-avatar {
  width: 64px; height: 64px; border-radius: 50%;
  background: var(--orange); color: #fff;
  display: grid; place-items: center;
  font-weight: 800; font-size: 1.5rem; flex-shrink: 0;
}
.profile-banner .pb-name { color: #fff; font-size: 1.25rem; font-weight: 800; }
.profile-banner .pb-email { color: var(--slate-300); font-size: 0.9rem; margin-top: 2px; }

/* ==========================================================================
   32. WIZARD « Nouveau colis » — parcours par étapes
   ========================================================================== */
.wizard { max-width: 860px; }

.wz-steps { display: flex; align-items: flex-start; margin-bottom: 26px; }
.wz-step { display: flex; flex-direction: column; align-items: center; gap: 8px; width: 110px; flex: 0 0 auto; text-align: center; }
.wz-step .n {
  width: 36px; height: 36px; border-radius: 50%;
  display: grid; place-items: center;
  background: #fff; border: 2px solid var(--slate-300); color: var(--slate-400);
  font-weight: 800; font-size: 0.95rem;
  transition: all 0.25s var(--ease);
}
.wz-step .n svg { width: 17px; height: 17px; }
.wz-step.done .n { background: var(--orange); border-color: var(--orange); color: #fff; }
.wz-step.current .n { background: var(--navy-900); border-color: var(--navy-900); color: #fff; box-shadow: 0 0 0 4px rgba(10, 26, 51, 0.12); }
.wz-step .t { font-size: 0.78rem; font-weight: 700; color: var(--slate-500); }
.wz-step.current .t, .wz-step.done .t { color: var(--navy-900); }
.wz-line { flex: 1; height: 2px; background: var(--slate-200); margin-top: 17px; }
.wz-line.done { background: var(--orange); }

.wz-panel { display: none; }
.wz-panel.active { display: block; animation: fadeUp 0.3s var(--ease); }

.wizard-nav { display: flex; justify-content: space-between; gap: 12px; margin-top: 22px; }
.wizard-nav .spacer { flex: 1; }

/* Récapitulatif (dernière étape) */
.recap { display: grid; grid-template-columns: 1fr 1fr; gap: 14px 28px; }
.recap .r { display: flex; flex-direction: column; }
.recap .r .k { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.04em; color: var(--slate-400); font-weight: 700; }
.recap .r .v { font-size: 0.98rem; font-weight: 700; color: var(--navy-900); margin-top: 2px; }

@media (max-width: 600px) {
  .wz-step { width: auto; flex: 1; }
  .wz-step .t { font-size: 0.66rem; }
  .recap { grid-template-columns: 1fr; }
}

/* ==========================================================================
   33. PAGE ADRESSES — entrepôt + copie par champ
   ========================================================================== */
.addr-page { max-width: 720px; }
.addr-selectors { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 14px; margin-bottom: 22px; }

.addr-card { background: #fff; border: 1px solid var(--slate-200); border-radius: var(--r-lg); overflow: hidden; }
.addr-route {
  display: flex; align-items: center; justify-content: space-between; gap: 14px;
  background: var(--navy-900); color: #fff; padding: 20px 22px;
}
.addr-route .ar-side .k { font-size: 0.72rem; color: var(--slate-400); font-weight: 700; text-transform: uppercase; letter-spacing: 0.04em; }
.addr-route .ar-side .v { font-size: 1.1rem; font-weight: 800; color: #fff; margin-top: 2px; }
.addr-route .ar-side.right { text-align: right; }
.addr-route .ar-mid {
  display: inline-flex; align-items: center; gap: 8px;
  background: rgba(255, 255, 255, 0.10); border: 1px solid rgba(255, 255, 255, 0.18);
  border-radius: var(--r-full); padding: 7px 14px; font-size: 0.82rem; font-weight: 700; color: #fff;
}

.addr-field {
  display: flex; align-items: flex-start; justify-content: space-between; gap: 14px;
  padding: 15px 22px; border-top: 1px solid var(--slate-100);
}
.addr-field .af-tx { min-width: 0; }
.addr-field .af-k { font-size: 0.74rem; color: var(--slate-400); font-weight: 700; text-transform: uppercase; letter-spacing: 0.03em; }
.addr-field .af-v { font-size: 1rem; font-weight: 700; color: var(--navy-900); margin-top: 3px; word-break: break-word; line-height: 1.45; }
.addr-field.mark { background: #fff7ed; }
.addr-field.mark .af-v { color: var(--orange-dark); }

.addr-copy {
  flex-shrink: 0; width: 40px; height: 40px; border-radius: var(--r-sm);
  border: 1px solid var(--slate-200); background: #fff;
  display: grid; place-items: center; color: var(--slate-500);
  transition: all 0.2s var(--ease);
}
.addr-copy:hover { border-color: var(--orange); color: var(--orange); }
.addr-copy.copied { background: #16a34a; color: #fff; border-color: #16a34a; }
.addr-copy svg { width: 18px; height: 18px; }

.addr-note { padding: 14px 22px; border-top: 1px solid var(--slate-100); font-size: 0.88rem; color: var(--slate-500); }
.addr-hint {
  display: flex; gap: 10px; align-items: flex-start;
  background: rgba(234, 91, 12, 0.07); border: 1px solid rgba(234, 91, 12, 0.2);
  border-radius: var(--r-md); padding: 14px 16px; margin-bottom: 20px;
  font-size: 0.88rem; color: var(--navy-800);
}
.addr-hint svg { flex-shrink: 0; color: var(--orange); margin-top: 1px; }

@media (max-width: 600px) {
  .addr-selectors { grid-template-columns: 1fr; }
}

/* ==========================================================================
   34. LISTE DE COLIS CLIQUABLE + DÉTAIL
   ========================================================================== */
.colis-list { display: flex; flex-direction: column; gap: 12px; }
.colis-item {
  display: flex; align-items: center; gap: 16px; width: 100%; text-align: left;
  background: #fff; border: 1px solid var(--slate-200); border-radius: var(--r-lg);
  padding: 14px 16px; cursor: pointer;
  transition: transform 0.2s var(--ease), box-shadow 0.2s var(--ease), border-color 0.2s var(--ease);
}
.colis-item:hover { transform: translateY(-2px); box-shadow: var(--shadow-md); border-color: var(--slate-300); }
.colis-item .ci-thumb {
  width: 54px; height: 54px; border-radius: var(--r-md); flex-shrink: 0;
  object-fit: cover; border: 1px solid var(--slate-200);
  background: var(--slate-100); display: grid; place-items: center; color: var(--slate-300);
}
.colis-item .ci-main { flex: 1; min-width: 0; }
.colis-item .ci-track { font-size: 1rem; font-weight: 800; color: var(--navy-900); }
.colis-item .ci-sub { font-size: 0.82rem; color: var(--slate-500); margin-top: 3px; display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.colis-item .ci-sub .dot { color: var(--slate-300); }
.colis-item .ci-right { display: flex; align-items: center; gap: 14px; flex-shrink: 0; }
.colis-item .ci-chev { color: var(--slate-300); }
@media (max-width: 560px) {
  .colis-item .ci-right .badge { display: none; }
}

/* Détail colis */
.detail-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 4px; }
.detail-back { display: inline-flex; align-items: center; gap: 8px; font-weight: 700; font-size: 0.88rem; color: var(--slate-500); margin-bottom: 16px; }
.detail-back:hover { color: var(--orange); }
.detail-grid { display: grid; grid-template-columns: 1.6fr 1fr; gap: 22px; align-items: start; }
.detail-main { display: flex; flex-direction: column; gap: 22px; }
.detail-side { display: flex; flex-direction: column; gap: 22px; }
.detail-photo { width: 100%; border-radius: var(--r-md); border: 1px solid var(--slate-200); display: block; }
@media (max-width: 900px) { .detail-grid { grid-template-columns: 1fr; } }

/* Avatar sidebar amélioré */
.side-user .avatar, .pb-avatar, .nav-login {  }
.side-user .avatar {
  background: linear-gradient(135deg, var(--orange), #ff8a3d);
  box-shadow: 0 2px 8px rgba(234, 91, 12, 0.35);
  border: 2px solid rgba(255, 255, 255, 0.12);
  overflow: hidden;
}
.side-user .avatar img { width: 100%; height: 100%; object-fit: cover; border-radius: 50%; }
.side-user {
  transition: background 0.2s var(--ease);
  text-decoration: none;
}
a.side-user:hover { background: rgba(255, 255, 255, 0.09); }
.side-user .chev-r { margin-left: auto; color: var(--slate-500); flex-shrink: 0; }

/* Avatars avec photo (sidebar, profil, banner) */
.avatar img, .pb-avatar img, .avatar-lg img {
  width: 100%; height: 100%; object-fit: cover; border-radius: 50%; display: block;
}
.pb-avatar, .avatar-lg { overflow: hidden; }

/* Encadré informatif sobre (notes contextuelles) */
.info-note {
  display: flex; align-items: flex-start; gap: 10px;
  padding: 13px 15px;
  background: rgba(10, 26, 51, 0.04);
  border: 1px solid var(--slate-200);
  border-left: 3px solid var(--navy-900);
  border-radius: var(--r-sm);
  font-size: 0.86rem; line-height: 1.5; color: var(--slate-600);
}
.info-note svg { color: var(--navy-900); flex-shrink: 0; margin-top: 1px; }
.info-note.accent { border-left-color: var(--orange); background: rgba(234, 91, 12, 0.05); }
.info-note.accent svg { color: var(--orange); }

/* Lien tabulaire cliquable (N° de suivi admin) */
.tracklink {
  background: none; border: 0; padding: 0; font: inherit; font-weight: 800;
  color: var(--navy-900); cursor: pointer;
  display: inline-flex; align-items: center; gap: 6px;
  transition: color 0.18s var(--ease);
}
.tracklink:hover { color: var(--orange); }
.tracklink svg { width: 14px; height: 14px; opacity: 0.55; }
.tracklink:hover svg { opacity: 1; }
/* Bouton WhatsApp + cellule statut admin */
.status-cell { display: flex; align-items: center; gap: 8px; }
.wa-btn {
  width: 36px; height: 36px; flex-shrink: 0; border: 0; border-radius: 9px;
  background: #25d366; color: #fff; display: grid; place-items: center; cursor: pointer;
  transition: filter 0.15s var(--ease), transform 0.12s var(--ease);
}
.wa-btn:hover { filter: brightness(1.08); }
.wa-btn:active { transform: scale(0.94); }
.wa-btn svg { width: 19px; height: 19px; }
.wa-btn.lg { width: auto; height: auto; padding: 12px 18px; gap: 9px; display: inline-flex; align-items: center; font-weight: 800; font-size: 0.92rem; border-radius: 11px; font-family: inherit; }

/* Grille d'infos clé/valeur dans une modale */
.kv-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px 18px; margin-bottom: 4px; }
.kv-grid .k { font-size: 0.72rem; font-weight: 700; text-transform: uppercase; letter-spacing: 0.04em; color: var(--slate-400); }
.kv-grid .v { font-size: 0.92rem; font-weight: 600; color: var(--navy-900); margin-top: 2px; }
@media (max-width: 520px) { .kv-grid { grid-template-columns: 1fr; } }

/* ==========================================================================
   39. SCAN ENTREPÔT (QR) + ÉTIQUETTE IMPRIMABLE
   ========================================================================== */
.scan-wrap { max-width: 560px; margin: 0 auto; }
#reader { width: 100%; border-radius: var(--r-md); overflow: hidden; border: 1px solid var(--slate-200); background: #0b1320; }
#reader video { width: 100% !important; display: block; }
#reader img[alt="Info icon"] { display: none; }
.scan-hint { text-align: center; color: var(--slate-500); font-size: .9rem; margin: 14px 0; }
.scan-manual { display: flex; gap: 10px; margin-top: 14px; }
.scan-manual input { flex: 1; padding: 13px 15px; border-radius: var(--r-md); border: 1.5px solid var(--slate-200); font-weight: 600; }
.scan-card { margin-top: 18px; }
.scan-bigstatus { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin: 8px 0 14px; }
.scan-bigstatus select { font-weight: 700; padding: 12px 14px; border-radius: var(--r-md); border: 1.5px solid var(--slate-200); flex: 1; min-width: 160px; background: #fff; }

/* Étiquette */
.label-toolbar { max-width: 440px; margin: 0 auto 18px; display: flex; gap: 10px; justify-content: center; }
.label-sheet {
  max-width: 440px; margin: 0 auto; background: #fff; border: 2px solid var(--navy-900);
  border-radius: 14px; padding: 24px; text-align: center; color: var(--navy-900);
}
.label-sheet .lb-brand { font-weight: 900; font-size: 1.35rem; letter-spacing: .01em; }
.label-sheet .lb-brand b { color: var(--orange); }
.label-sheet .lb-sub { font-size: .72rem; letter-spacing: .14em; text-transform: uppercase; color: var(--slate-400); font-weight: 800; margin-top: 2px; }
.label-sheet .lb-qr { margin: 18px auto; width: 240px; height: 240px; display: grid; place-items: center; }
.label-sheet .lb-qr img { width: 100%; height: 100%; }
.label-sheet .lb-track { font-size: 1.55rem; font-weight: 900; letter-spacing: .05em; margin-top: 4px; }
.label-sheet .lb-row { font-size: .95rem; margin-top: 8px; color: var(--slate-700); font-weight: 600; }
.label-sheet .lb-foot { margin-top: 16px; font-size: .76rem; color: var(--slate-500); border-top: 1px dashed var(--slate-300); padding-top: 12px; }

@media print {
  body * { visibility: hidden !important; }
  .label-sheet, .label-sheet * { visibility: visible !important; }
  .label-sheet { position: absolute; top: 12px; left: 0; right: 0; margin: 0 auto; border: 2px solid #000; }
  .label-toolbar, .demo-banner { display: none !important; }
}

/* ==========================================================================
   40. ANALYTIQUE — graphiques en CSS pur
   ========================================================================== */
.an-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 22px; align-items: start; margin-top: 22px; }
@media (max-width: 820px) { .an-grid { grid-template-columns: 1fr; } }
.chart-card { background: #fff; border: 1px solid var(--slate-200); border-radius: 16px; padding: 22px; }
.chart-card h3 { font-size: 1rem; margin-bottom: 18px; }
.bars { display: flex; flex-direction: column; gap: 13px; }
.bar-row { display: grid; grid-template-columns: 132px 1fr auto; align-items: center; gap: 12px; font-size: .86rem; }
.bar-row .lbl { font-weight: 700; color: var(--slate-600); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.bar-track { height: 12px; background: var(--slate-100); border-radius: 999px; overflow: hidden; }
.bar-fill { height: 100%; border-radius: 999px; background: linear-gradient(90deg, var(--orange), #ff8a3d); min-width: 3px; transition: width .7s var(--ease); }
.bar-row .val { font-weight: 800; color: var(--navy-900); min-width: 28px; text-align: right; }
.bars-vert { display: flex; align-items: flex-end; gap: 8px; height: 210px; padding-top: 10px; }
.bars-vert .col { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 6px; height: 100%; justify-content: flex-end; }
.bars-vert .col .num { font-size: .72rem; font-weight: 800; color: var(--navy-900); }
.bars-vert .col .b { width: 100%; max-width: 44px; background: linear-gradient(180deg, #1b3a66, var(--navy-900)); border-radius: 6px 6px 0 0; min-height: 3px; transition: height .7s var(--ease); }
.bars-vert .col .cap { font-size: .7rem; color: var(--slate-400); font-weight: 700; white-space: nowrap; }
.donut-wrap { display: flex; align-items: center; gap: 24px; flex-wrap: wrap; }
.donut { width: 150px; height: 150px; border-radius: 50%; flex-shrink: 0; position: relative; background: var(--slate-100); }
.donut::after { content: ''; position: absolute; inset: 27px; background: #fff; border-radius: 50%; }
.legend { display: flex; flex-direction: column; gap: 9px; font-size: .86rem; }
.legend .it { display: flex; align-items: center; gap: 9px; font-weight: 600; color: var(--slate-600); }
.legend .dot { width: 12px; height: 12px; border-radius: 3px; flex-shrink: 0; }
.legend .it b { color: var(--navy-900); margin-left: 2px; }
.top-list { display: flex; flex-direction: column; gap: 11px; }
.top-list .it { display: flex; align-items: center; gap: 12px; }
.top-list .rk { width: 27px; height: 27px; border-radius: 8px; background: var(--navy-900); color: #fff; display: grid; place-items: center; font-weight: 800; font-size: .8rem; flex-shrink: 0; }
.top-list .it:first-child .rk { background: var(--orange); }
.top-list .nm { font-weight: 700; flex: 1; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.top-list .ct { font-weight: 800; color: var(--orange); }

/* ==========================================================================
   41. AVIS CLIENTS — étoiles + cartes
   ========================================================================== */
.stars { display: inline-flex; gap: 2px; color: #f59e0b; }
.stars svg { width: 16px; height: 16px; }
.stars.lg svg { width: 22px; height: 22px; }
.stars-input { display: inline-flex; gap: 6px; }
.stars-input button { background: none; border: 0; cursor: pointer; color: var(--slate-300); padding: 0; line-height: 0; transition: color .15s var(--ease), transform .12s var(--ease); }
.stars-input button svg { width: 32px; height: 32px; }
.stars-input button.on { color: #f59e0b; }
.stars-input button:hover { transform: scale(1.12); }
.review-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(280px, 1fr)); gap: 18px; }
.review-card { background: #fff; border: 1px solid var(--slate-200); border-radius: 14px; padding: 22px; }
.review-card .rc-txt { font-size: .95rem; color: var(--slate-700); line-height: 1.6; margin: 10px 0 14px; }
.review-card .rc-who { font-weight: 800; color: var(--navy-900); }
.review-card .rc-date { font-size: .78rem; color: var(--slate-400); margin-top: 2px; }

/* ==========================================================================
   42. CALCULATEUR RENTABILITÉ + BANNIÈRE PROMO
   ========================================================================== */
.rentab-grid { display: grid; grid-template-columns: 1.1fr .9fr; gap: 24px; align-items: start; }
@media (max-width: 760px) { .rentab-grid { grid-template-columns: 1fr; } }
.rr { display: flex; justify-content: space-between; align-items: center; gap: 12px; font-size: .9rem; }
.rr span { color: rgba(255, 255, 255, .78); }
.rr b { font-weight: 800; }

.promo-bar { position: relative; background: linear-gradient(90deg, var(--orange), #ff8a3d); color: #fff; text-align: center; font-weight: 700; font-size: .9rem; padding: 10px 42px; }
.promo-bar a { color: #fff; text-decoration: underline; }
.promo-bar .promo-x { position: absolute; right: 10px; top: 50%; transform: translateY(-50%); background: none; border: 0; color: #fff; font-size: 1.3rem; cursor: pointer; line-height: 1; opacity: .85; }
.promo-bar .promo-x:hover { opacity: 1; }

/* ==========================================================================
   43. CENTRE DE NOTIFICATIONS (cloche)
   ========================================================================== */
.bell { position: relative; width: 42px; height: 42px; border-radius: var(--r-sm); background: var(--slate-100); border: 0; display: grid; place-items: center; cursor: pointer; color: var(--navy-900); flex-shrink: 0; }
.bell:hover { background: var(--slate-200); }
.bell svg { width: 20px; height: 20px; }
.bell .badge-dot { position: absolute; top: 5px; right: 5px; min-width: 17px; height: 17px; padding: 0 4px; border-radius: 9px; background: #ef4444; color: #fff; font-size: .64rem; font-weight: 800; display: grid; place-items: center; border: 2px solid #fff; }
.notif-panel { position: fixed; top: 68px; right: 16px; width: 340px; max-width: calc(100vw - 28px); background: #fff; border: 1px solid var(--slate-200); border-radius: 14px; box-shadow: 0 18px 50px rgba(10, 26, 51, .18); z-index: 1300; overflow: hidden; display: none; }
.notif-panel.open { display: block; animation: fadeUp .2s var(--ease); }
.notif-head { display: flex; justify-content: space-between; align-items: center; padding: 14px 16px; border-bottom: 1px solid var(--slate-100); }
.notif-head h4 { font-size: .95rem; }
.notif-head button { background: none; border: 0; color: var(--orange); font-weight: 700; font-size: .78rem; cursor: pointer; }
.notif-list { max-height: 380px; overflow-y: auto; }
.notif-item { display: block; padding: 13px 16px; border-bottom: 1px solid var(--slate-100); cursor: pointer; text-decoration: none; }
.notif-item:last-child { border-bottom: 0; }
.notif-item:hover { background: var(--slate-50); }
.notif-item.unread { background: rgba(234, 91, 12, .05); }
.notif-item .t { font-weight: 700; font-size: .88rem; color: var(--navy-900); }
.notif-item .b { font-size: .82rem; color: var(--slate-500); margin-top: 2px; }
.notif-item .d { font-size: .72rem; color: var(--slate-400); margin-top: 4px; }
.notif-empty { padding: 30px 16px; text-align: center; color: var(--slate-400); font-size: .88rem; }

/* Séparateur « ou » (pages d'authentification) */
.auth-or { display: flex; align-items: center; gap: 12px; margin: 18px 0; color: var(--slate-400); font-size: .82rem; font-weight: 600; }
.auth-or::before, .auth-or::after { content: ''; flex: 1; height: 1px; background: var(--slate-200); }

/* ==========================================================================
   35. MODAL / POPUP (NavairUI) + TOAST
   ========================================================================== */
.ui-overlay {
  position: fixed; inset: 0; z-index: 3000;
  background: rgba(10, 26, 51, 0.55); backdrop-filter: blur(4px);
  display: grid; place-items: center; padding: 24px;
  opacity: 0; transition: opacity 0.25s var(--ease);
}
.ui-overlay.show { opacity: 1; }
.ui-modal {
  width: 100%; max-width: 420px; background: #fff; border-radius: var(--r-xl);
  padding: 34px 30px 26px; text-align: center; box-shadow: var(--shadow-lg);
  transform: translateY(14px) scale(0.97); transition: transform 0.3s var(--ease);
}
.ui-overlay.show .ui-modal { transform: none; }
.ui-modal .ui-ic {
  width: 64px; height: 64px; margin: 0 auto 18px; border-radius: 50%;
  display: grid; place-items: center;
}
.ui-modal .ui-ic.success { background: rgba(22, 163, 74, 0.12); color: #16a34a; }
.ui-modal .ui-ic.info { background: rgba(234, 91, 12, 0.12); color: var(--orange); }
.ui-modal .ui-ic.error { background: rgba(220, 38, 38, 0.12); color: #dc2626; }
.ui-modal .ui-ic svg { width: 32px; height: 32px; animation: uiPop 0.4s var(--ease) both; }
@keyframes uiPop { 0% { transform: scale(0.3); opacity: 0; } 60% { transform: scale(1.12); } 100% { transform: scale(1); opacity: 1; } }
.ui-modal h3 { font-size: 1.3rem; color: var(--navy-900); margin-bottom: 8px; }
.ui-modal p { font-size: 0.95rem; color: var(--slate-500); line-height: 1.6; }
.ui-modal .ui-code {
  display: inline-block; margin-top: 12px; padding: 8px 16px; border-radius: var(--r-sm);
  background: var(--slate-50); border: 1px dashed var(--slate-300);
  font-weight: 800; color: var(--navy-900); letter-spacing: 0.02em;
}
.ui-actions { display: flex; gap: 10px; margin-top: 24px; }
.ui-actions .btn { flex: 1; }

.ui-toast {
  position: fixed; bottom: 24px; left: 50%; transform: translateX(-50%) translateY(20px);
  z-index: 3100; background: var(--navy-900); color: #fff;
  padding: 13px 20px; border-radius: var(--r-md); font-weight: 600; font-size: 0.9rem;
  box-shadow: var(--shadow-lg); opacity: 0; transition: opacity 0.25s var(--ease), transform 0.25s var(--ease);
  display: flex; align-items: center; gap: 10px; max-width: 90vw;
}
.ui-toast.show { opacity: 1; transform: translateX(-50%); }
.ui-toast .tic { color: #4ade80; display: grid; place-items: center; }

/* ==========================================================================
   36. ANIMATION DU STEPPER (fiche colis / dashboard)
   ========================================================================== */
.hstep.animate .node .dot { animation: dotIn 0.45s var(--ease) both; }
.hstep.animate .node:nth-child(1) .dot { animation-delay: 0.05s; }
.hstep.animate .node:nth-child(3) .dot { animation-delay: 0.20s; }
.hstep.animate .node:nth-child(5) .dot { animation-delay: 0.35s; }
.hstep.animate .node:nth-child(7) .dot { animation-delay: 0.50s; }
.hstep.animate .node:nth-child(9) .dot { animation-delay: 0.65s; }
@keyframes dotIn { 0% { transform: scale(0.2); opacity: 0; } 60% { transform: scale(1.15); } 100% { transform: scale(1); opacity: 1; } }
.hstep.animate .bar { position: relative; }
.hstep.animate .bar.done::after {
  content: ''; position: absolute; inset: 0; background: var(--orange);
  transform-origin: left; animation: barFill 0.5s var(--ease) both;
}
.hstep.animate .bar.done:nth-of-type(2)::after { animation-delay: 0.15s; }
@keyframes barFill { from { transform: scaleX(0); } to { transform: scaleX(1); } }
.hstep .node.current .dot { animation: pulse 2s ease-in-out infinite; }
@keyframes pulse { 0%, 100% { box-shadow: 0 0 0 4px rgba(10, 26, 51, 0.12); } 50% { box-shadow: 0 0 0 7px rgba(10, 26, 51, 0.06); } }

/* ==========================================================================
   37. UPLOAD MULTI-IMAGES
   ========================================================================== */
.img-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(96px, 1fr)); gap: 12px; margin-top: 14px; }
.img-thumb {
  position: relative; aspect-ratio: 1; border-radius: var(--r-md); overflow: hidden;
  border: 1px solid var(--slate-200);
}
.img-thumb img { width: 100%; height: 100%; object-fit: cover; display: block; }
.img-thumb .rm {
  position: absolute; top: 5px; right: 5px; width: 26px; height: 26px; border-radius: 50%;
  background: rgba(10, 26, 51, 0.75); color: #fff; display: grid; place-items: center;
  backdrop-filter: blur(2px);
}
.img-thumb .rm:hover { background: #dc2626; }
.img-thumb.cover-tag::before {
  content: 'Principale'; position: absolute; bottom: 0; left: 0; right: 0;
  background: var(--orange); color: #fff; font-size: 0.66rem; font-weight: 700;
  text-align: center; padding: 3px; letter-spacing: 0.03em;
}
.img-add {
  aspect-ratio: 1; border: 2px dashed var(--slate-300); border-radius: var(--r-md);
  display: grid; place-items: center; cursor: pointer; color: var(--slate-400);
  transition: border-color 0.2s var(--ease), color 0.2s var(--ease);
}
.img-add:hover { border-color: var(--orange); color: var(--orange); }

/* ==========================================================================
   38. CARTES ARTICLES — formulaire « Nouveau colis » (photo par article)
   ========================================================================== */
.wz-hint { font-size: 0.92rem; color: var(--slate-600); line-height: 1.55; margin-bottom: 18px; }
.wz-subhint { font-size: 0.82rem; color: var(--slate-400); text-align: center; margin-top: 12px; }

.art-card {
  background: #fff;
  border: 1.5px solid var(--slate-200);
  border-radius: 16px;
  margin-bottom: 16px;
  overflow: hidden;
  transition: border-color 0.2s var(--ease), box-shadow 0.2s var(--ease);
}
.art-card:focus-within { border-color: rgba(234, 91, 12, 0.45); box-shadow: 0 8px 26px rgba(10, 26, 51, 0.08); }

.art-head {
  display: flex; align-items: center; justify-content: space-between;
  padding: 15px 16px; cursor: pointer; user-select: none;
  background: linear-gradient(180deg, #fbfcfe, #fff);
}
.art-card.collapsed .art-head { background: #fff; }
.art-head-l { display: flex; align-items: center; gap: 12px; min-width: 0; }
.art-num {
  width: 28px; height: 28px; border-radius: 9px; flex-shrink: 0;
  background: rgba(234, 91, 12, 0.12); color: var(--orange);
  display: grid; place-items: center; font-weight: 800; font-size: 0.85rem;
}
.art-title { font-weight: 800; font-size: 1rem; color: var(--navy-900); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.art-head-r { display: flex; align-items: center; gap: 2px; flex-shrink: 0; }
.art-icon-btn {
  width: 34px; height: 34px; border-radius: 9px; display: grid; place-items: center;
  color: var(--slate-400); background: none; border: 0; cursor: pointer;
  transition: background 0.18s var(--ease), color 0.18s var(--ease);
}
.art-icon-btn:hover { background: var(--slate-100); color: var(--navy-900); }
.art-del:hover { background: rgba(239, 68, 68, 0.1); color: #dc2626; }
.art-toggle svg { transition: transform 0.25s var(--ease); }
.art-card.collapsed .art-toggle svg { transform: rotate(-90deg); }

.art-body { padding: 2px 16px 18px; display: flex; flex-direction: column; gap: 15px; }
.art-card.collapsed .art-body { display: none; }

.art-row { display: grid; grid-template-columns: 1fr 1.25fr; gap: 14px; }
@media (max-width: 560px) { .art-row { grid-template-columns: 1fr; } }

/* mise en page « fiche produit » : photo à gauche, détails à droite */
.art-grid { display: grid; grid-template-columns: 176px 1fr; gap: 18px; align-items: start; }
@media (max-width: 560px) { .art-grid { grid-template-columns: 1fr; } }
.art-photo-col { display: flex; flex-direction: column; gap: 0; }
.art-photo-col .art-photo-add { aspect-ratio: 1; min-height: 0; height: 100%; gap: 6px; }
.art-photo-col .art-photo-preview { aspect-ratio: 1; }
.art-photo-col .art-photo-preview img { width: 100%; height: 100%; max-height: none; }
.a-photo-field.invalid .art-photo-add { border-color: #dc2626; color: #dc2626; background: #fff6f6; }
.a-photo-field.invalid .field-err { display: block; }
.art-fields { display: flex; flex-direction: column; gap: 14px; min-width: 0; }

/* en-tête : titre + résumé + mini-vignette quand replié */
.art-head-txt { display: flex; flex-direction: column; min-width: 0; }
.art-sum { display: none; font-size: 0.8rem; color: var(--slate-500); font-weight: 600; margin-top: 1px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.art-sum strong { color: var(--navy-900); }
.art-card.collapsed .art-sum { display: block; }
.art-mini { width: 30px; height: 30px; border-radius: 8px; object-fit: cover; flex-shrink: 0; display: none; border: 1px solid rgba(255,255,255,0.6); box-shadow: 0 1px 4px rgba(10,26,51,0.18); }
.art-card.collapsed.has-photo .art-mini { display: block; }
.art-card.collapsed.has-photo .art-num { display: none; }

/* champ prix avec suffixe devise */
.input-suffix { position: relative; }
.input-suffix input { padding-right: 62px; }
.input-suffix .suffix {
  position: absolute; right: 15px; top: 50%; transform: translateY(-50%);
  font-weight: 700; color: var(--slate-400); font-size: 0.85rem; pointer-events: none;
}

/* erreurs inline (style « Champ requis ») */
.field-err { display: none; font-size: 0.78rem; color: #dc2626; font-weight: 700; margin-top: 6px; }
.field.invalid .field-err { display: block; }
.field.invalid label { color: #dc2626; }
.field.invalid input { border-color: #dc2626; background: #fff6f6; }
.field.invalid input:focus { box-shadow: 0 0 0 4px rgba(220, 38, 38, 0.1); }

/* photo par article */
.art-photo-add {
  display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 5px;
  width: 100%; min-height: 132px; padding: 18px;
  border: 2px dashed var(--slate-300); border-radius: var(--r-md);
  color: var(--slate-400); cursor: pointer; text-align: center;
  transition: border-color 0.2s var(--ease), color 0.2s var(--ease), background 0.2s var(--ease);
}
.art-photo-add:hover { border-color: var(--orange); color: var(--orange); background: rgba(234, 91, 12, 0.03); }
.art-photo-add svg { width: 26px; height: 26px; }
.art-photo-add .t { font-weight: 700; font-size: 0.9rem; }
.art-photo-add .s { font-size: 0.74rem; color: var(--slate-400); }
.art-photo-preview { position: relative; border-radius: var(--r-md); overflow: hidden; border: 1px solid var(--slate-200); }
.art-photo-preview img { width: 100%; max-height: 240px; object-fit: cover; display: block; }
.art-photo-preview .rm {
  position: absolute; top: 8px; right: 8px; height: 32px; padding: 0 12px; border-radius: 8px;
  background: rgba(10, 26, 51, 0.78); color: #fff; font-weight: 700; font-size: 0.8rem;
  display: inline-flex; align-items: center; gap: 6px; backdrop-filter: blur(2px); border: 0; cursor: pointer;
}
.art-photo-preview .rm:hover { background: #dc2626; }
.field.invalid .art-photo-add { border-color: #dc2626; color: #dc2626; background: #fff6f6; }

/* bouton « Ajouter un autre article » */
.btn-add-article {
  width: 100%; padding: 15px; border-radius: var(--r-md);
  border: 1.5px solid rgba(234, 91, 12, 0.5); background: rgba(234, 91, 12, 0.04);
  color: var(--orange); font-weight: 800; font-size: 0.95rem; cursor: pointer;
  display: flex; align-items: center; justify-content: center; gap: 8px;
  transition: background 0.18s var(--ease), border-color 0.18s var(--ease);
}
.btn-add-article:hover { background: rgba(234, 91, 12, 0.09); border-color: var(--orange); }
.btn-add-article svg { width: 18px; height: 18px; }

/* liste d'articles avec vignette (fiche colis détail) */
.art-item { display: flex; gap: 14px; align-items: center; padding: 13px 0; border-bottom: 1px solid var(--slate-100); }
.art-item:first-child { padding-top: 2px; }
.art-item:last-child { border-bottom: 0; padding-bottom: 2px; }
.ai-thumb {
  width: 66px; height: 66px; border-radius: 12px; overflow: hidden; flex-shrink: 0;
  border: 1px solid var(--slate-200); display: block; background: var(--slate-50);
}
.ai-thumb img { width: 100%; height: 100%; object-fit: cover; display: block; transition: transform 0.25s var(--ease); }
.ai-thumb:hover img { transform: scale(1.06); }
.ai-noimg { display: grid; place-items: center; color: var(--slate-300); }
.ai-main { min-width: 0; flex: 1; }
.ai-desc { font-weight: 700; color: var(--navy-900); }
.ai-meta { display: flex; flex-wrap: wrap; gap: 4px 16px; margin-top: 4px; font-size: 0.84rem; color: var(--slate-500); }
.ai-meta strong { color: var(--navy-900); font-weight: 700; }
.ai-meta a { color: var(--orange); font-weight: 700; }

/* ==========================================================================
   44. Pages légales (CGU, confidentialité, mentions) + liens légaux auth
   ========================================================================== */
.legal-content {
  max-width: 820px;
  margin: 0 auto;
  background: #fff;
  border: 1px solid var(--slate-200, #e2e8f0);
  border-radius: 18px;
  padding: 40px 44px;
  box-shadow: 0 14px 40px rgba(10, 26, 51, 0.06);
}
.legal-meta {
  display: inline-block;
  font-size: 0.82rem;
  color: var(--slate-500, #64748b);
  background: #f1f5f9;
  border-radius: 999px;
  padding: 6px 14px;
  margin: 0 0 26px;
}
.legal-meta strong { color: var(--navy-900, #0a1a33); font-weight: 700; }
.legal-content h2 {
  font-size: 1.15rem;
  color: var(--navy-900, #0a1a33);
  margin: 30px 0 10px;
  padding-left: 14px;
  border-left: 4px solid var(--orange, #ea5b0c);
  line-height: 1.35;
}
.legal-content h2:first-of-type { margin-top: 8px; }
.legal-content h3 { font-size: 1rem; color: var(--navy-900, #0a1a33); margin: 20px 0 8px; }
.legal-content p,
.legal-content li {
  font-size: 0.96rem;
  line-height: 1.7;
  color: var(--slate-600, #475569);
}
.legal-content ul { margin: 8px 0 8px 4px; padding-left: 22px; }
.legal-content li { margin-bottom: 6px; }
.legal-content a { color: var(--orange, #ea5b0c); font-weight: 600; }
.legal-content strong { color: var(--navy-900, #0a1a33); }
.legal-content hr { border: 0; border-top: 1px solid var(--slate-200, #e2e8f0); margin: 26px 0; }
@media (max-width: 600px) { .legal-content { padding: 26px 20px; border-radius: 14px; } }

/* Liens légaux sous les cartes d'authentification */
.auth-legal {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  align-items: center;
  gap: 6px 14px;
  margin: 22px auto 0;
  font-size: 0.8rem;
}
.auth-legal a {
  color: var(--slate-500, #64748b);
  text-decoration: none;
  font-weight: 600;
  transition: color 0.15s ease;
}
.auth-legal a:hover { color: var(--orange, #ea5b0c); }
.auth-legal span { color: var(--slate-300, #cbd5e1); }

/* CTA flottants (installer l'app, activer notifications) : ne pas chevaucher le chat */
#pwaInstall { max-width: calc(50vw - 24px); }
#pwaInstall span, #pwaInstall { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
body.nsw-open #pushBtn, body.nsw-open #pwaInstall { display: none !important; }
@media (max-width: 480px) {
  #pwaInstall { font-size: 0.84rem; padding: 11px 14px; }
}

/* ==========================================================================
   45. Mobile : empêcher le zoom indésirable
   - iOS zoome automatiquement sur un champ dont la police fait < 16px → on force 16px.
   - touch-action: manipulation supprime le zoom au double-tap (le pinch-zoom reste possible).
   ========================================================================== */
html, body { touch-action: manipulation; }
@media (max-width: 768px) {
  input,
  select,
  textarea,
  .role-select,
  .track-input {
    font-size: 16px !important;
  }
}

/* ==========================================================================
   46. Indicateur « en train d'écrire » (threads support : agent + client)
   ========================================================================== */
.typing-ind {
  display: none;
  align-items: center;
  gap: 9px;
  padding: 7px 22px 9px;
  background: var(--slate-50);
  border-top: 1px solid var(--slate-100);
  color: var(--slate-400);
  font-size: 0.78rem;
  font-weight: 600;
  font-style: italic;
}
.typing-dots {
  display: inline-flex;
  align-items: flex-end;
  gap: 3px;
  flex: 0 0 auto;
}
.typing-dots i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--orange-600, #ea5b0c);
  opacity: 0.45;
  animation: nav-typing 1.3s infinite ease-in-out;
}
.typing-dots i:nth-child(2) { animation-delay: 0.18s; }
.typing-dots i:nth-child(3) { animation-delay: 0.36s; }
@keyframes nav-typing {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
  30% { transform: translateY(-4px); opacity: 1; }
}
@media (prefers-reduced-motion: reduce) {
  .typing-dots i { animation: none; }
}

/* ==========================================================================
   47. Support « propre » : non-lus, accusés de lecture, indicateur IA
   ========================================================================== */
/* Compteur de non-lus + sujet en gras sur une demande non lue */
.ticket-item.unread .ti-subj { font-weight: 800; color: var(--navy-900); }
.ti-badges { display: inline-flex; align-items: center; gap: 6px; flex-shrink: 0; }
.ti-unread {
  display: inline-flex; min-width: 19px; height: 19px; padding: 0 6px;
  align-items: center; justify-content: center;
  background: var(--orange-600, #ea5b0c); color: #fff;
  font-size: 0.7rem; font-weight: 800; border-radius: 999px; line-height: 1;
}
/* Puce « IA » (l'assistant gère la demande) */
.ti-ai, .ai-chip {
  display: inline-flex; align-items: center; gap: 4px;
  font-size: 0.64rem; font-weight: 800; letter-spacing: 0.04em; text-transform: uppercase;
  color: #1e40af; background: #eff4ff; border: 1px solid #dbe4f7;
  border-radius: 999px; padding: 2px 8px;
}
.ai-chip svg { width: 12px; height: 12px; }

/* Accusé de lecture sous le dernier message envoyé */
.read-receipt {
  font-size: 0.68rem; font-weight: 600; color: var(--slate-400);
  margin-top: -6px; padding: 0 6px; display: inline-flex; align-items: center; gap: 4px;
}
.read-receipt.right { align-self: flex-end; }
.read-receipt.left { align-self: flex-start; }
.read-receipt.seen { color: var(--orange-600, #ea5b0c); }
.read-receipt svg { width: 13px; height: 13px; }

/* Barre d'action IA dans l'en-tête d'une demande (agent) */
.ai-toggle {
  display: inline-flex; align-items: center; gap: 6px; cursor: pointer;
  font-size: 0.78rem; font-weight: 700; border-radius: 999px; padding: 6px 12px;
  border: 1.5px solid var(--slate-200); background: #fff; color: var(--slate-600);
}
.ai-toggle.on { background: #eff4ff; border-color: #c7d7f5; color: #1e40af; }
.ai-toggle svg { width: 15px; height: 15px; }

/* Pastille de non-lus sur la bulle du widget */
.nsw-launcher .nsw-unread {
  position: absolute; top: -3px; right: -3px; min-width: 20px; height: 20px;
  padding: 0 5px; border-radius: 999px; background: var(--orange-600, #ea5b0c);
  color: #fff; font-size: 0.72rem; font-weight: 800; line-height: 20px; text-align: center;
  box-shadow: 0 2px 6px rgba(0,0,0,0.25); display: none;
}
.nsw-launcher .nsw-unread.show { display: block; }

/* Réponses rapides (canned) — espace agent */
.qr-chips { display: flex; flex-wrap: wrap; gap: 7px; padding: 0 0 10px; }
.qr-chip {
  font-size: 0.78rem; font-weight: 700; color: var(--slate-600);
  background: var(--slate-50); border: 1px solid var(--slate-200);
  border-radius: 999px; padding: 6px 12px; cursor: pointer; white-space: nowrap;
  transition: background .12s, border-color .12s, color .12s;
}
.qr-chip:hover { background: #eff4ff; border-color: #c7d7f5; color: #1e40af; }
.qr-chips .qr-lbl {
  font-size: 0.7rem; font-weight: 800; text-transform: uppercase; letter-spacing: .04em;
  color: var(--slate-400); align-self: center; margin-right: 2px;
}

/* ==========================================================================
   48. Support : pièces jointes (photo) + note de satisfaction (étoiles)
   ========================================================================== */
.msg-att { display: block; max-width: 220px; max-height: 220px; width: auto; border-radius: 10px; margin-top: 6px; border: 1px solid rgba(10,26,51,.1); cursor: pointer; }
.bubble.client .msg-att { border-color: rgba(255,255,255,.25); }
.nsw-msg .b .msg-att { max-width: 180px; }

.att-btn { display: inline-grid; place-items: center; width: 42px; height: 42px; border-radius: 10px; border: 1.5px solid var(--slate-200); background: #fff; color: var(--slate-500); cursor: pointer; flex-shrink: 0; }
.att-btn:hover { color: var(--navy-900); border-color: var(--slate-300); }
.att-btn svg { width: 18px; height: 18px; }
.att-prev { display: flex; align-items: center; gap: 8px; font-size: .78rem; color: var(--slate-500); padding: 6px 0 0; }
.att-prev img { width: 36px; height: 36px; border-radius: 6px; object-fit: cover; border: 1px solid var(--slate-200); }
.att-prev button { background: none; border: none; color: #dc2626; cursor: pointer; font-weight: 700; font-size: .95rem; }

.rate-box { background: #fff; border: 1px solid var(--slate-200); border-left: 4px solid var(--orange-600); border-radius: var(--r-md); padding: 14px 16px; margin: 10px 0; }
.rate-box .rb-q { font-size: .88rem; font-weight: 700; color: var(--navy-900); margin-bottom: 8px; }
.rate-stars { display: inline-flex; gap: 4px; }
.rate-stars button { background: none; border: none; cursor: pointer; padding: 0; line-height: 1; color: var(--slate-300); }
.rate-stars button svg { width: 30px; height: 30px; }
.rate-stars button.on { color: #f5a623; }
.rate-box textarea { width: 100%; margin-top: 10px; border: 1.5px solid var(--slate-200); border-radius: 10px; padding: 9px 12px; font-family: inherit; font-size: .86rem; min-height: 54px; }
.rate-done { font-size: .85rem; font-weight: 700; color: #16a34a; display: flex; align-items: center; gap: 6px; }
.rate-badge { display: inline-flex; align-items: center; gap: 3px; font-size: .78rem; font-weight: 800; color: #b45309; background: #fffbeb; border: 1px solid #fde68a; border-radius: 999px; padding: 2px 9px; }

/* ==========================================================================
   49. Support : messages vocaux, enregistreur, appels, file de rappels
   ========================================================================== */
.msg-aud { display: block; margin-top: 6px; max-width: 240px; height: 40px; }
.nsw-msg .b .msg-aud { max-width: 178px; }

.bubble a { color: var(--orange-600, #ea5b0c); font-weight: 700; text-decoration: underline; word-break: break-all; }
.bubble.client a { color: #fff; }

.rec-btn { display: inline-grid; place-items: center; width: 42px; height: 42px; border-radius: 10px; border: 1.5px solid var(--slate-200); background: #fff; color: var(--slate-500); cursor: pointer; flex-shrink: 0; }
.rec-btn:hover { color: var(--navy-900); border-color: var(--slate-300); }
.rec-btn.rec { background: #fef2f2; border-color: #fca5a5; color: #dc2626; animation: rec-pulse 1.2s infinite; }
.rec-btn svg { width: 18px; height: 18px; }
@keyframes rec-pulse { 0%, 100% { box-shadow: 0 0 0 0 rgba(220,38,38,.45); } 50% { box-shadow: 0 0 0 6px rgba(220,38,38,0); } }
.rec-bar { display: flex; align-items: center; gap: 10px; padding: 6px 0; font-size: .82rem; font-weight: 700; color: #dc2626; }
.rec-bar .dot { width: 9px; height: 9px; border-radius: 50%; background: #dc2626; animation: rec-pulse 1.2s infinite; }
.rec-bar .rec-cancel { margin-left: auto; background: none; border: none; color: var(--slate-500); cursor: pointer; font-weight: 700; }

.cb-row { display: flex; align-items: center; justify-content: space-between; gap: 10px; background: #fff; border: 1px solid var(--slate-200); border-radius: var(--r-md); padding: 11px 13px; margin-bottom: 8px; }
.cb-row.done { opacity: .55; }
.cb-row .cb-name { font-weight: 800; color: var(--navy-900); }
.cb-row .cb-sub { font-size: .82rem; color: var(--slate-500); }